Recall Work Failed

[DWG]

While I do believe these batteries were at the end of their life and the BCM/PCM calibration would not have prevented them from dying. In reading the description of the recall and with the software update I was expecting that the driver would get a notification if the battery was degraded. I do understand that a battery could test normal one day and be bad the next day so maybe the software update to provide the notification is worthless. I would have hoped OP would at least have gotten a notification of a degraded battery before it died. That is what concerns me.

From recall description:
The BCM and PCM calibrations are unable to detect a sudden change in the 12-volt battery State of Charge (SOC) during a drive cycle.

The update BCM calibrations will provide improved detection of 12V battery SOC during drive cycles, inhibit auto stop/start in the event of a low SOC, and provide notification to the driver if the battery is degraded. The updated PCM calibrations will increase the alternator output threshold to maintain vehicle operation if a low 12V battery SOC is detected during a drive cycle.

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[Dude]

… I was expecting that the driver would get a notification if the battery was degraded. .. That is what concerns me.

From what other owners have said after the battery failed (after the BCM/PCM recall was completed), there was a battery message shown on the instrument cluster (possibly also in the FordPass App as well) so it’s possible OP didn’t see that.

Also there is this post (it’s not my vehicle) however the owner also stated “BCM/PCM recall might not have completed successfully” but cannot confirm that yet and the owner stated the battery is brand new and was not a Motorcraft replacement battery. The 24S24 “software crashed in the middle of the update. So I'm not even sure that I got the update or not. On Ford's end it says that I have the update, but I know for a fact it didn't complete.”

“I've been getting this message that has popped up two times now on the instrument cluster. It says ‘check charging system now’. And this morning (7/3/2024) was the first time that the vehicle actually shut down while I was at a red light. Started back up.”

 

[Dude]

Here are some good alternatives:

How’s the warranty on those 4?

 

[Quashish]

After 3 years, I would' have guessed it's the battery.

typically they last about 4. probably less if you use the auto stop start. stupidest function on new vehicles. first thing i deleted.

 

[Quashish]

Trade it! We had same issue after 2 software updates! They then said the stalling out and jerking forward was the transmission! ? not when we actually watched shift dial move from reverse to park on its own. They wanted 9000 for new tranny! Before all this of course they claim bad alternator! We changed one 6 months ago due to original freezing up. They wanted 1900 for that job saying 5.5 hours labor. Me and brother in law had the alternator, a 2nd new one 832 bucks, out and back in including stretch belt in under an hour lol. Bottom line these are junk! The lady who sold wife her outerbanks, now at a different dealer, said voluntarily surrender it to finance company and stop making payments! She sold us a nice Jeep Compass Latitude, with very low miles from their preowned lot. Told Ford to stick it where sun don't shine (politely but firmly). We refuse to pay for a vehicle now on it's 3rd safety recall. These cars are unsafe junk and Ford knows It! JUNK, JUNK, JUNK!

not any better with the outer banks huh? well shit.

 

[sajohnson]

How’s the warranty on those 4?

The top three have a 36 month warranty. The Exide is 48 months.

All are AGM.

 

[Ford Motor Company]

hmmm......coincidence? maybe......but.....I just had my 2021 Bronco Sport in for the same recall on June 4th.....and two weeks later mine died and needed towed, they tell me its the alternator, but ....?!?!?!?!

Hey, Jim. Are you still experiencing this concern with your Bronco? If so, I would like to look into it on my end. Please send over a private message with your VIN and the name/location of your local Ford dealer.

 

[Dude]

The top three have a 36 month warranty. The Exide is 48 months.

All are AGM.

Thanks!!

 

[Jst617]

dont go far from home, expect a tow soon.....at least thats what happened to me

 

[Jst617]

UPDATE....picked mine up today.....I needed a battery as well !!!!! 382 bucks for a battery ?!?!?! strange a 3 yr old vehicle would need a battery AND an alternator, especially just after recall work performed on the electrical system.....Ford did give me some assistance on the price, but still......

 

[Jst617]

Hey, Jim. Are you still experiencing this concern with your Bronco? If so, I would like to look into it on my end. Please send over a private message with your VIN and the name/location of your local Ford dealer.

not sure how to private message.....I picked my Bronco Sport up this morning....

 

[sajohnson]

UPDATE....picked mine up today.....I needed a battery as well !!!!! 382 bucks for a battery ?!?!?! strange a 3 yr old vehicle would need a battery AND an alternator, especially just after recall work performed on the electrical system.....Ford did give me some assistance on the price, but still......

I agree -- '382 bucks for a battery ?!?!?!' Sumthin' ain't right there. I thought they were about $200. Here's a Motorcraft AGM for <$236 delivered.:
https://www.fordpartsgiant.com/parts/ford-battery_bhef-48h6.html

That Exide AGM with a 4 year warranty for $180 is looking like a deal (see post #15).

On the 3 year life of the Motorcraft battery, there are posts here and elsewhere that indicate that's what many/most users get out of them. If they cost (say) $100 that might be OK, but not at what they go for.

 

[RWT]

not sure how to private message.....I picked my Bronco Sport up this morning....

Go up to the Ford Motor Company Message and hover over the Ford Motor Company name and a box will open. At the bottom of that box will be an icon that says, "Start Conversation". Click on it and start your private message.

No expertise implied or expressed

 

[hellb0y]

Battery, 3y life span is average for modern vehicles across the board - these things are online pretty much all the time.

Mine is a 2023, but I am planning to swap out the battery next year, towards Fall/winter.

 

[sajohnson]

Battery, 3y life span is average for modern vehicles across the board - these things are online pretty much all the time.

Mine is a 2023, but I am planning to swap out the battery next year, towards Fall/winter.

If that's the case, the Exide AGM (above) with a 4 year warranty will allow buyers to get 2 for the price of 1.

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