Recall Work Failed

[69cuda340s]

Battery, 3y life span is average for modern vehicles across the board - these things are online pretty much all the time.

Mine is a 2023, but I am planning to swap out the battery next year, towards Fall/winter.

My '16 F150 still has its original batteries, 30k miles, sits in garage a lot. My '21 Badlands sport has original battery and it sat in Mexico at plant for 6 months waiting for missing chip. So my guess I am on thin ice both vehicles.

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[fsjdw2]

Danm, my 2014 forester had the battery replaced 9 months into ownership(Arizona dealers lots ain’t kind to batteries), then it was still going strong 6.5 years later when I totaled the vehicle.

 

[Badlander1234]

Had my recall work for PCM/BCM done on June 27th by the dealership I got it at. Today July 1st my vehicle died at a stop light. Taking it the dealership right now to see what the issue is. I have been nothing but disappointed with this vehicle. Very seriously considering on trading it in.

It’s time to replace your battery.
Should be covered under warranty
Get an AGM

 

[BabyBen]

Battery is the original that came when I bought it in 2021. I had AAA come out to tow it. Asked the guy to check the battery to see if it was dead. The battery is still good and alternator was good as well.

Got it jumped and started right up. After testing it for 15 mins it was still reading at full.

As for trade, not sure I have access to a Chevy Silverado for the time being.

My original battery was not marked as an AGM and these vehicles should have one. Haven't had a problem since they changed it out to an AGM. But just in case I carry a NOCO in the car to jump start if necessary. My recall is scheduled next week.

 

[MrSoxo]

Alright so after a hectic day with the dealship, I got the my sport back Wednesday. They confirmed what most people have said here, dead battery. However, when I pressed that recall should have altered me to the degrading battery they had no response. They wanted $711 for battery replacement. Got it done myself for $280 for brand new AGM Duralast. I would recommend that everyone goes and gets a new AGM battery after the recall work is done. On the good side my auto stop/start quit working so won't have to deal with anymore. But I am thinking my alternator will be going out soon as well.

 

[Dude]

Alright so after a hectic day with the dealship, I got the my sport back Wednesday. They confirmed what most people have said here, dead battery. However, when I pressed that recall should have altered me to the degrading battery they had no response. They wanted $711 for battery replacement. Got it done myself for $280 for brand new AGM Duralast. I would recommend that everyone goes and gets a new AGM battery after the recall work is done. On the good side my auto stop/start quit working so won't have to deal with anymore. But I am thinking my alternator will be going out soon as well.

$711 is outright theft. $280 is far more reasonable especially if the Duralast came with a good warranty

Your auto start/stop should start working again soon once all the necessary preconditions are met.

 

[Dude]

@MrSoxo .. it’s beneficial for others if you submit a review on that dealerships outrageous price for a battery assuming the $711 is only for the cost of and install for the new battery

You can do that at the link below and also using Google maps to look up the dealership and submit your review. I suggest you put the review there and at this link:

https://www.dealerrater.com/

 

[sajohnson]

Alright so after a hectic day with the dealship, I got the my sport back Wednesday. They confirmed what most people have said here, dead battery. However, when I pressed that recall should have altered me to the degrading battery they had no response. They wanted $711 for battery replacement. Got it done myself for $280 for brand new AGM Duralast. I would recommend that everyone goes and gets a new AGM battery after the recall work is done. On the good side my auto stop/start quit working so won't have to deal with anymore. But I am thinking my alternator will be going out soon as well.

As Dude said, "$711 is outright theft."

Unless there is 'more to the story' (like the $711 included other work) that dealership should be reported to the Better Business Bureau (BBB) and your state attorney general.

$711 to replace a battery is fraud. What really bothers me about excessive charges like that is that they are taking advantage of people who are vulnerable.

 

[Mark S.]

On the good side my auto stop/start quit working so won't have to deal with anymore. But I am thinking my alternator will be going out soon as well.

Your ASS (auto stop/start) will likely begin working again after your BMS (battery management system) recalibrates itself and realizes the battery is back to normal. One of the issues the recall is meant to address is inappropriate alternator output--too low to keep the battery charged. That's not a problem with the alternator, it's a problem with power management. I don't think there is any evidence that the alternators used on these cars are defective/deficient.

 

[DWG]

There must be something more to the $711. The MSRP for the Bronco Sport AGM battery on Ford Parts is $229.95. A year ago I replaced the AGM battery on my 20 Escape with a new AGM battery. The battery was $230 and the dealer charged $52 for labor.

 

[sinbuster007]

so i have a 2023 BS BL and i am a bit hesitant to get this recall done now....hearing all the issues people are having. is the issues just with the older broncos? (2021-22) or is this across the board.
i dont want to be stranded and have all these issues with an upgrade....
any recommendations? i know ford said it needs to be done but seems that it is making things worse...or am i missing a key point?

 

[Mark S.]

so i have a 2023 BS BL and i am a bit hesitant to get this recall done now....hearing all the issues people are having. is the issues just with the older broncos? (2021-22) or is this across the board.
i dont want to be stranded and have all these issues with an upgrade....
any recommendations? i know ford said it needs to be done but seems that it is making things worse...or am i missing a key point?

No, I don't think you are missing anything. It seems Ford is struggling to properly/adequately address all the recalls and service bulletins it's issuing. For example, many have complied with the service bulletin meant to quash the brake noises only to find the work did not solve the problem. The recall in question (to address failure to start following ASS engine shut down) is clearly not fully solving the problem.

My recommendation is that if you are not currently experiencing electrical system anomalies that you wait before complying with this recall. In the meantime, if you know your car will sit for more than a few days use a battery maintainer to keep the battery topped up.

 

[Dude]

…The recall (assume you mean 24S24?) in question (to address failure to start following ASS engine shut down) is clearly not fully solving the problem.

… wait before complying with this recall
… if you know your car will sit for more than a few days use a battery maintainer to keep the battery topped up.

Assuming you are referring to Recall 24S24 BCM/PCM Calibration can you please provide more details and be more specific as to why you think the recall “is clearly not fully solving the problem”?

I have seen a handful of issues owners reported after Recall 24S24 was completed on their vehicle including at least the following:

1. Battery died shortly afterwards including some cases where the owner was driving, came to a stop with ASS enabled and the vehicle failed to restart.

In these cases, it was not made clear how damaged the battery might have been and if the dealership had performed any testing on the battery prior to performing Recall 24S24.

Some owners reported seeing the new battery warning message that is part of the recall but otherwise had no other warning the battery was having issues.

My guess is at lease some of those cases the battery could have been on its last legs anyway and would have failed soon enough.

2. Possible transmission shudder
A few cases of this have been reported shortly after Recall 24S24 was completed

When 24S24 Recall was completed the transmission controller is supposed to have been reset by the Tech causing the transmission to go through a drive relearn cycle and I am suspicious if that relates to the shudder some owners began to experience after 24S24 was performed.

3. Possible alternator issue
A few cases of this have been reported shortly after Recall 24S24 was completed

I’m on the fence regarding Recall 24S24, I am monitoring data owners report but often that data is sparse and incomplete. I would like to see more data to be able to judge the effectiveness of Recall 24S24.

 

[Mark S.]

In these cases, it was not made clear how damaged the battery might have been and if the dealership had performed any testing on the battery prior to performing Recall 24S24.

I haven't seen anything more than you have. I based my comment on the following logic: The primary purpose of the recall is to prevent failure to restart following ASS shutdown. Part of the strategy Ford mentioned in the recall documentation to achieve that purpose is more consistent battery charging during vehicle operation coupled with a notification to the driver if the battery is old or defective. We have reports that some vehicles on which the recall has been performed failed to restart following ASS shutdown with no warning to the driver. That tells me the recall is not achieving its primary purpose--on some vehicles at least.

 

[Dude]

I haven't seen anything more than you have. I based my comment on the following logic: The primary purpose of the recall is to prevent failure to restart following ASS shutdown. Part of the strategy Ford mentioned in the recall documentation to achieve that purpose is more consistent battery charging during vehicle operation coupled with a notification to the driver if the battery is old or defective. We have reports that some vehicles on which the recall has been performed failed to restart following ASS shutdown with no warning to the driver. That tells me the recall is not achieving its primary purpose--on some vehicles at least.

Agree with all that. I’m surmising that a battery too far gone cannot be salvaged after recall 24S24 is completed but that may imply there will be future cases as new batteries age, the recalls fix will not prevent ASS from engaging then the vehicle will not restart.

just have to wait and see the long term ramifications of the recall.

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