Waiting room

[KatieF34]

For you, I do hope you’re able to get it that soon! It’s been an unusual couple years so I largely give Ford a pass on the wait time. But honestly? If they truly want to move to a build to order model, and why not everybody should experience getting exactly what they want in a new car purchase, they’ll have to significantly improve the process & timeline. For build to order to be successful I think Rgill’s experience with Jeep would have to be the norm.

I agree. I went into my dealer and was going to buy off the lot and the dealer lead to me to do the build. Ultimately, I'm happy with the decision and glad I'll have what I want. I just got confirmation on 2/24 for an OB with just Assist+ added on so, not a huge shock that there is no production scheduled yet. But, the unknown is the hardest. I'm assuming the dealers are as frustrated with the process as we are. It's all in Ford's hands now..

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[MJE]

I'm assuming the dealers are as frustrated with the process as we are.

I think you must be right. After all, nobody is getting their payday until I actually have a vehicle in my garage that I’m paying for (current one not withstanding). So I think there’s going to be some adjustment to dealer expectations with Build to Order as well. They’re used to piling them up on the lot to move as many as they can. My dealer now? Has a whopping 4 new cars in inventory, er ok 10 now, I just had to check again. Not all of them on the lot yet though. So really they just have 1 demo of each model basically & are selling only on orders. Or used cars.

 

[WildFord]

And now there’s a light at the end of the waiting room tunnel! Sales dude just phoned. Build date of 3rd week of May, just waiting on him to send me the VIN. Here’s hoping it works out to be the great vehicle I know it should be. Ordered 11/6, so even getting to this point has been a few months in times of chip shortages & everything else.

But I ordered BL, tow, 360+, PP, cargo, really everything but the moonroof. So I shouldn’t be the least bit surprised that any one single constraint would hold up my build. But here’s tho the car I plan on having a decade or more so we shall see.

oh wow! many people got scheduled today for May build!

I just called my salesman...no luck. I'm going to be waiting for a while.....I need a case of Snicker bars

 

[MJE]

I just got off the phone with Ford Customer Service (the number that @thekingprawn gave) and they had my email wrong. That is now corrected. They also said that the Tow Package is a hold up right now. He said that removing the Tow Package could make delivery faster and that it could be added later. It is something I really want for a bike rack and maybe at some point actually pulling a trailer. He said that they are only able to fill about 35% of orders with the Tow Package at this point, because of some chip shortage issue. I guess that has something to do with the “sway control”?

There are threads of people having no issues adding aftermarket tow & factory tow after the fact. I just found it easier, especially if you know you’ll need it, to add it in at time of order.

 

[Melzz]

I agree. I went into my dealer and was going to buy off the lot and the dealer lead to me to do the build. Ultimately, I'm happy with the decision and glad I'll have what I want. I just got confirmation on 2/24 for an OB with just Assist+ added on so, not a huge shock that there is no production scheduled yet. But, the unknown is the hardest. I'm assuming the dealers are as frustrated with the process as we are. It's all in Ford's hands now..

My dealer certainly is. I know they’re sick of hearing from me and I’m NOT a high contact customer. I check in once a month at most.

 

[BoxerBronco]

I was advised the tow package was part of our delay…but I’d rather have it from the factory for sway control etc…

 

[Obi_Kwiet]

Just called my dealer. They say my base BL is "Unscheduled Clean" meaning that there aren't any options holding it up, but it hasn't been scheduled yet. They put in the order on Feb 2, so I'm guessing after today that the earliest build date is in June. So, not holding my breath.

 

[SpartyOn2007]

Just called my dealer. They say my base BL is "Unscheduled Clean" meaning that there aren't any options holding it up, but it hasn't been scheduled yet. They put in the order on Feb 2, so I'm guessing after today that the earliest build date is in June. So, not holding my breath.

My current lease is up in September so if my car doesn’t come by then I’m screwed. I thought 9 months would be ideal but I guess it’s looking like a no.

sorry I’m being so pessimistic. It’s just a frustrating process.

 

[bobdod]

Still nothing for my loaded BL build from early December. Hoping maybe I just didn’t get the email? Though, I’ve been getting the other emails.

It’s going to be fun to finally get it as the ‘23 is announced

 

[Meanderthal]

It’s going to be fun to finally get it as the ‘23 is announced

I have been wondering, if the vehicle isn’t delivered until September (or later), is it still a ‘22?

 

[Jmuns]

I put in an order on 2/22 at my local dealership. Badlands 360+/tow package/CMS/Premium and got a build date today of 5/23. Smaller dealership too. The larger multi location dealership in my town placed an order for me the same day even though I told them I wasn’t buying from them. Same specs plus moonroof. No build date yet.

I bought a Badlands off a lot last week. Might still take the other one for my wife. We love the BS.

 

[thekingprawn]

I put in an order on 2/22 at my local dealership. Badlands 360+/tow package/CMS/Premium and got a build date today of 5/23. Smaller dealership too. The larger multi location dealership in my town placed an order for me the same day even though I told them I wasn’t buying from them. Same specs plus moonroof. No build date yet.

I bought a Badlands off a lot last week. Might still take the other one for my wife. We love the BS.

Did you sign a build order and provide a copy of your DL with the second dealer? If not, Ford won't schedule that order.

 

[Jmuns]

Did you sign a build order and provide a copy of your DL with the second dealer? If not, Ford won't schedule that order.

They have my DL because I test drove a BS there because the dealership I ordered from didn’t have one to drive.

 

[Rgill]

Hope the Gladiator is working out well for you! Jeep does really put out a nice product with the Wrangler & Gladiator. I actually think they’d have a more formidable competitor too if they’d focus on one entry in the segment, instead it looks to me like they split their efforts between the Cherokee & Compass. Or maybe it’s just me who doesn’t understand the difference between them.

I agree. Not sure why they did the split. A focused effort would make better competition. Custom hood decal coming next week. Should look good. It is Sarge Green. We will see how well the engine performs over time since they did not go with a turbo version. Cant wait to see what 2023 brings for the BS!

 

[Rgill]

Still nothing for my loaded BL build from early December. Hoping maybe I just didn’t get the email? Though, I’ve been getting the other emails.

It’s going to be fun to finally get it as the ‘23 is announced

Wow! Seriously? Yours drop into the December black hold also, huh? Someone I read who working in moving cars onto rails said that sometimes they get moved somewhere in the back when trying to get another car out and then it gets lost as a result

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