Waiting room

[MemUser]

Hi there. Would you please send us a private message with more info so we can look into this for you? I'd love to help you out so you can get on the road as soon as possible!

Forget this guy....lol. Just kidding. But seriously we ordered Feb 27. I sent you guys a PM.

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[Blizzard35]

Ordered 02/20, but dealer didn't submit my email with order so I haven't received anything directly from Ford, only through dealer. Tried to get on email notification list with Ford, but apparently they couldn't figure out how to do that. My ETA is 10/31 or sooner I hope.

I ordered my OB + OB, tow package, moonroof the first week of March, 2021. Since then, "crickets!"
My dealer has "no" information on my Bronco Sport order. Nothing has been scheduled according to them, they are at a loss. And after 40+ years of driving a Ford, I might be forced to give-up-on-Ford and buy elsewhere! I am very familiar with the parts/chip shortages plaguing the Auto Industry, but the way that Ford has failed to communicate with dealers/customers etc. is not a good business model if the plan is to retain current customers and attract new ones, IMO. I am in Ontario Canada so the ordering process is very different from the US, but we all seem to be in the same boat, regardless of which side of the border(s) we are on!

 

[pixlpush]

Hi there. Would you please send us a private message with more info so we can look into this for you? I'd love to help you out so you can get on the road as soon as possible!

Wow! where has this been for the last 7 months! Someone from Ford trying to actually help? I nearly fell out of my chair

 

[69cuda340s]

Wow! where has this been for the last 7 months! Someone from Ford trying to actually help? I nearly fell out of my chair

No one is helping my In Production since June 15 but Ford has no problem building shipping complete units in July.

 

[Terri Romano]

Ford doesn't care that your still waiting. we all drank the koolaid about the new Bronco. Some have moved on and some will stay waiting for there vehicle. I moved on but my Husband is still waiting on the Badlands we ordered. If there is still no movement shortly, He too will move on to another brand. Having owned Ford's since 1988, we were loyal to the brand. But it seems the Ford motor company is now more concern with the introduction of new model's than trying to complete what other's have ordered in good faith.

 

[shopaholic-nic]

My car has been built (today) and on the Ford order tracker site it says 'Select the "Learn about your vehicle " link for videos and info' ... but I can't find that link. Anyone else know where to locate that? Thanks a bunch

 

[GizzardLizard]

It's wild to me that I would be potentially closer to getting my BS had I ordered later than I did. Never would I ever have thought that I ordered something too early!

Well, given everything going on lately it wouldn't be the craziest thing to happen.

 

[John36]

My BS has been “in transit” since 7/29. Bottom window sticker date just changed to 8/4. What does this date change mean?

 

[Richard Johnson]

My production date was 6/15/2021…..why is it not finished and on it‘s way.? If you see how quick cars roll of the assembly line we are being played. We deserve answers and not crickets.

 

[Richard Johnson]

My BS has been “in transit” since 7/29. Bottom window sticker date just changed to 8/4. What does this date change mean?

Mine say 8/3 but not build but production 6/15

 

[Richard Johnson]

My car has been built (today) and on the Ford order tracker site it says 'Select the "Learn about your vehicle " link for videos and info' ... but I can't find that link. Anyone else know where to locate that? Thanks a bunch

My order was 3/13/21, Production date 6/15/21 ETA date 11/3/21.
my sticker now says 8/3/21. What does it mean?

 

[Richard Johnson]

I'm right there with you. Same production date.

6/15 Production date, sticker updated to now 8/3, ETA 11/3

 

[13MikeH]

Wow, that's awesome you are helping someone that ordered a whole 2 months ago.

Not directed AT you, general statement you can catch more flies with honey instead of vinegar. Any of you with issues, use the opportunity to express concerns. Dumping anger in a direct message will go nowhere. Rational wins the day. Ten people saying they are getting no answers and watching newer builds bypass their unit waiting on chips instead of "screw Ford you did this on purpose and just don't care.". Just my two cents. Time and place for everything

 

[Group_44]

Not directed AT you, general statement you can catch more flies with honey instead of vinegar. Any of you with issues, use the opportunity to express concerns. Dumping anger in a direct message will go nowhere. Rational wins the day. Ten people saying they are getting no answers and watching newer builds bypass their unit waiting on chips instead of "screw Ford you did this on purpose and just don't care.". Just my two cents. Time and place for everything

That advice is more than just two cents worth, yes Ford needs to be more transparent with the order priority and build process. The people with long standing orders need to be told just what is holding up their delivery and why they are being bypassed by more recent orders. I can fully understand the frustration of having a BS sitting in the desert jail for months while others get a get out of jail free card. An online rant or poison pen email isn't going to help your case. This is the first time in 50+ years of buying cars I have had to order one, I've always been able to go to a high volume dealer and say I want that one over there, but times sure have changed.

 

[MyKmYk]

New guy here... hello all.

I am also stuck in purgatory. Order date 1/22, in production since 6/18.... That date at the bottom of the window sticker changed at least 5 times, if not more. Seriously considering just cancelling and ordering a MY22 since I've waited this long...

BL+BL+360+Tow+moonroof+Cactus/Ebony

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