Sync 3.4 Build 22251 Default Issue

[matthewfromtexas]

Actually, we have a surprise! The new Sync Update is out Sync 3.4.21388. Hope it resolves everyone's issue. We had been waiting a long way, but Ford surprised us!

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[PugDad]

You can order the latest map update from Ford delivered on a USB, $40

Plus $16.95 for shipping for this Canadian! For a USB Drive? Really?

 

[Dude]

Plus $16.95 for shipping for this Canadian! For a USB Drive? Really?

That’s sad. I downloaded Nav 2 22 for free to my laptop, put on my own USB Device and installed. It’s not difficult if you wanted to save the $40 USD Plus $16.95 for shipping assuming you have your own USB Device.

 

[PugDad]

That’s sad. I downloaded Nav 2 22 for free to my laptop, put on my own USB Device and installed. It’s not difficult if you wanted to save the $40 USD Plus $16.95 for shipping assuming you have your own USB Device.

I did the download but it won’t work for some reason. I believe a file is missing. Unable to download again. So only option to be out $56 US.
Installed my Sync Build update no problem of course.

 

[Dude]

I did the download but it won’t work for some reason. I believe a file is missing.

For Nav 2 22:
Please post 2 screenshots of the contents of the USB Device you created …

Post one screenshot showing the top level folder (there will be the SyncMyRide folder and 2 files)

Post the 2nd screenshot showing the contents of the SyncMyRide folder (prior to the installation in the vehicle, 15 files are in the folder). The 15 files in the SyncMyRide folder includes the 1 License file you were to copy over per the Download instructions.

For the screenshots, use the details view (assuming u r using windows) so we see the full filenames, the time stamp of the files, file type and the file sizes)

If you post these 2 screenshots we can let you know if the USB Device looks ok and if not can tell you how to correct the USB Device (and as long as you have the Sync32.zip file and the License file you downloaded from the Ford website you can recreate the USB Device but that shouldn’t be necessary)

 

[thomasm23]

I did the download but it won’t work for some reason. I believe a file is missing. Unable to download again. So only option to be out $56 US.
Installed my Sync Build update no problem of course.

You could go to CyanLabs website and download for no charge.

 

[PugDad]

For Nav 2 22:
Please post 2 screenshots of the contents of the USB Device you created …

Post one screenshot showing the top level folder (there will be the SyncMyRide folder and 2 files)

Post the 2nd screenshot showing the contents of the SyncMyRide folder (prior to the installation in the vehicle, 15 files are in the folder). The 15 files in the SyncMyRide folder includes the 1 License file you were to copy over per the Download instructions.

For the screenshots, use the details view (assuming u r using windows) so we see the full filenames, the time stamp of the files, file type and the file sizes)

If you post these 2 screenshots we can let you know if the USB Device looks ok and if not can tell you how to correct the USB Device (and as long as you have the Sync32.zip file and the License file you downloaded from the Ford website you can recreate the USB Device but that shouldn’t be necessary)

Ok that is where the license file is, I think that is my issue. I will check this tomorrow when I am in front of my PC again.
Thanks for the help. I will stay in touch,

 

[Dude]

Ok that is where the license file is, I think that is my issue. I will check this tomorrow when I am in front of my PC again.
Thanks for the help. I will stay in touch,

License file not in the SyncMyRide folder is a common error people make

If that is your issue it’s an easy fix and saves you money

 

[PugDad]

For Nav 2 22:
Please post 2 screenshots of the contents of the USB Device you created …

Post one screenshot showing the top level folder (there will be the SyncMyRide folder and 2 files)

Post the 2nd screenshot showing the contents of the SyncMyRide folder (prior to the installation in the vehicle, 15 files are in the folder). The 15 files in the SyncMyRide folder includes the 1 License file you were to copy over per the Download instructions.

For the screenshots, use the details view (assuming u r using windows) so we see the full filenames, the time stamp of the files, file type and the file sizes)

If you post these 2 screenshots we can let you know if the USB Device looks ok and if not can tell you how to correct the USB Device (and as long as you have the Sync32.zip file and the License file you downloaded from the Ford website you can recreate the USB Device but that shouldn’t be necessary)

There is only 14 files in SyncMy Ride folder. Am I missing the License file?

 

[Dude]

@PugDad .. are your screenshot pics showing the contents of the USB Drive as I asked?

I see “Sync32.zip > SyncMyRide” which looks like the Zip file you downloaded from the Website. The Zip file does contain 14 files so that is correct but when you follow the Detailed instructions to create the USB Device the instructions tell you to copy the License File to the SyncMyRide folder on the USB Device.

 

[PugDad]

@PugDad .. are your screenshot pics showing the contents of the USB Drive as I asked?

I see “Sync32.zip > SyncMyRide” which looks like the Zip file you downloaded from the Website. The Zip file does contain 14 files so that is correct but when you follow the Detailed instructions to create the USB Device the instructions tell you to copy the License File to the SyncMyRide folder on the USB Device.

But that is the issue, I was never able to find the License file.

 

[Jmuns]

But that is the issue, I was never able to find the License file.

It’s a separate download. Should have been shown three links to download. One the maps file, license, and instructions.

 

[PugDad]

It’s a separate download. Should have been shown three links to download. One the maps file, license, and instructions.

I dont belive i downloaded all three....oh well screwed now.

 

[Jmuns]

I dont belive i downloaded all three....oh well screwed now.

Just call into the support line or email them for sync navigation. They will email you the license. I had to have them do that before when my link expired.

 

[PugDad]

Just call into the support line or email them for sync navigation. They will email you the license. I had to have them do that before when my link expired.

I will try that thank you.

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