The dealer I went with footed the bill originally and didn't wait for Ford to give the go ahead. The first dealer in Moab I dropped it off at had no interest in looking at it, which sounds like the same thing in your case. I was limited in options, but I called several dealers and just so happens the next closest one was super enthusiastic to look at it. Horrible that service at the dealerships can be so varied. Any luck with customer service?
All the same pain with Ford I went through. I finally got a customer service person tell me they are not allowed to call people back.
I wonder if this has anything to do with the active shutters? The front grill on the Bronco Sport has active shutters. When the vehicle is on the highway the shutters close because there is sufficient air flow to cool the engine. When the vehicle is stuck in stop and go traffic in the city, the shutters open to increase air flow to cool the engine. If the driver is stuck in mud and revving the engine, this may create more heat in the engine causing the shutters to open. This makes it easier for water to get sucked into the intake. This may what have happened here. Just an opinion.Here's all the photo's the dealer sent me. I appreciate everyone's help. To summarize; my fiancé was driving on a dirt road in AZ and came up to this area of water. She attempted to go around it but got stuck in mud. The photos tell the story...lots of mud. She wasn't able to get traction, the left side wheels were on more solid ground, the right side very slippery clay-based mud and water, she eventually slid down into the water. The air filter was completely clean and dry. The tow truck operator checked the oil and saw it was filled with water. We had it towed it to the dealership. It sat for more than a week with the muddy water in the engine before it was looked at. The insurance company was supposed to look at the car today for the first time, more than three weeks after it happened... this is strange considering one of their "claim response Vehicles" is visible in one of the photos. Please let me know if you see anything in the photos that might explain what happened. The Bronco Sport is supposed to be able to wade in 23.6 inches of water.
Looks like Progressive was is for work also. They must have gotten theirs in weeks earlier than you. Sorry you have had such trouble with dealer's service dept.Here's all the photo's the dealer sent me. I appreciate everyone's help. To summarize; my fiancé was driving on a dirt road in AZ and came up to this area of water. She attempted to go around it but got stuck in mud. The photos tell the story...lots of mud. She wasn't able to get traction, the left side wheels were on more solid ground, the right side very slippery clay-based mud and water, she eventually slid down into the water. The air filter was completely clean and dry. The tow truck operator checked the oil and saw it was filled with water. We had it towed it to the dealership. It sat for more than a week with the muddy water in the engine before it was looked at. The insurance company was supposed to look at the car today for the first time, more than three weeks after it happened... this is strange considering one of their "claim response Vehicles" is visible in one of the photos. Please let me know if you see anything in the photos that might explain what happened. The Bronco Sport is supposed to be able to wade in 23.6 inches of water.
I thought I read something about the speed and water fording before.
GPS is only 1 tool that should be used when navigating. Trust a former truck driver who used vehicle specific GPS units
Those are for air flow over the radiator and intercooler. DO these have intercoolers? Not sure if all turbos require them or not. Im old school. No replacement for displacement.
