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Granger Ford

Granger Ford

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I asked this elsewhere in the forums, but it might fit better here. The cargo management system says delayed availability. That could mean one of three things:

1. It will delay my order. I can remove it from the order to get my delivery in December and then add it through my dealer parts program

2. It will delay my order. I can remove it from the order to get my delivery in December but cannot add this system later

3. It will not delay my order. I can order through Ford and if it’s not available at time of build they will deliver my truck in December and have the dealer install when it becomes Available.

Any insight on these

Option 2 as far as it is now...it is not listed in the accessory sheets...but that one is early without all prices and part numbers...
 
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I sympathize with Ford IT. I'm sure Covid and new car and such have made this a nightmare for them. And for their sake, I hope they can get this messy system sorted before the massive backlog of big Broncos starts going in. I guess that being first through the chute, like BS folks are, means we have to endure growing pains.
I would not worry about the backlog of orders, they are separate plants and will not affect the WBDO system...It has been around for years now....
 

hawkonthego

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@ Granger Ford......... how long after you reserve, then go to the dealership for the order, can you make any changes to it if possible? Thanks for your info.
 

magicbus

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After placing the order, I received the email from Ford like everyone else so no issues there, however when I logon to the website, it shows me that the order has been placed but it says in store order and to contact the dealer. Is it normal?
Thanks for your help.
I see the same thing when I log on to my Ford account. After seeing your post I contacted my dealer and she checked and said everything is good with my order and "it was placed and pulled into their order bank" (whatever that is :) )
 

hawkonthego

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Hi Albert,
After placing the order, I received the email from Ford like everyone else so no issues there, however when I logon to the website, it shows me that the order has been placed but it says in store order and to contact the dealer. Is it normal?
Thanks for your help.
I see the same thing when I log on to my Ford account. After seeing your post I contacted my dealer and she checked and said everything is good with my order and "it was placed and pulled into their order bank" (whatever that is :) )
I also have that same message on my account. Thought something was wrong.
 
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Granger Ford

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@ Granger Ford......... how long after you reserve, then go to the dealership for the order, can you make any changes to it if possible? Thanks for your info.
When it gets picked up and scheduled by Ford, we had all of ours pulled on Tuesday so now we would have to cancel the order and make a new one...
 
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I see the same thing when I log on to my Ford account. After seeing your post I contacted my dealer and she checked and said everything is good with my order and "it was placed and pulled into their order bank" (whatever that is :) )

Getting ready to assign a VIN and line it up for production...
 
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I also have that same message on my account. Thought something was wrong.
Just means that the order has been processed by the store...

Ford needs to learn the English language prior to speaking to normal people...
 

Arrow007

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I see the same thing when I log on to my Ford account. After seeing your post I contacted my dealer and she checked and said everything is good with my order and "it was placed and pulled into their order bank" (whatever that is :) )
Thanks for the reply and checking with your dealer. It’s a relief.
 

BobSlydel21

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Hey Albert! @Granger Ford Echoing what I and others have already said; your a light in a cold world sir... truly appreciate you.

Topic: Seats, Badlands with Badlands Confusion

So, Navy Pier Leather only comes on Outer Banks... not sure why, kind of odd Badlands owners who purchase Badlands Upgrade Package are stuck only doing mocha brown. Here are my questions which I'm sure your experience actually creating orders should be able to answer:

1. Badlands w/ Badlands Package... Can we choose Area 51 Seat/Interior Instead of Brown Leather? The online web build does not allow for it.

2. If Yes, do we get a kickback in Price for avoiding the Leather?

3. If No, what are our solutions/options. I want the Badlands Package for sure no questions; but I don't want the Brown interior Leather at all. Its a deal breaker.

4. Have you been able to Order Badlands, with Badlands Package, and request sub Navy Pier Leather for Seat/Interior? Just don't see why Dearborn would handcuff us over that.

5. Your opportunity to offer advice on anything I'm missing; maybe a question you've answered in the real regarding the subject, etc. Wisdom is King here.
 
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1. Badlands w/ Badlands Package... Can we choose Area 51 Seat/Interior Instead of Brown Leather? The online web build does not allow for it.

That is a cloth interior on the Badlands + Badlands which requires leather to order...

2. If Yes, do we get a kickback in Price for avoiding the Leather?

No you cannot spec it that way...

3. If No, what are our solutions/options. I want the Badlands Package for sure no questions; but I don't want the Brown interior Leather at all. Its a deal breaker.

Order the package and then get a Katskin leather interior of the color you want...

Just more cost on top of the Bronco Sport...

4. Have you been able to Order Badlands, with Badlands Package, and request sub Navy Pier Leather for Seat/Interior? Just don't see why Dearborn would handcuff us over that.

We cannot order them that way...

Our WBDO system will not let us proceed if the order is not compatible...

5. Your opportunity to offer advice on anything I'm missing; maybe a question you've answered in the real regarding the subject, etc. Wisdom is King here.

See Q 3 that is the only way around the leather color on the BL+BL BSport...
 

VapourTrails

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When a customer makes a reservation online how soon is the selected dealer contacted by Ford? What happens if I decide to cancel a reservation in the meantime?
 
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You can cancel a reservation at any time up until it is processed by the dealership...

Literally seconds is how long it takes Ford to contact the dealership...
 

VapourTrails

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You can cancel a reservation at any time up until it is processed by the dealership...

Literally seconds is how long it takes Ford to contact the dealership...
By processed do you mean when I confirm the car in person? Thanks
 
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No we can process the car as an order by just selecting to do so...

We do not until the customer has been contacted and go over the build with them...
 
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