essentialemployee

Badlands
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It's sad how clueless my local dealer is - I just called them to ask when we might get one in the dealership to look at and the lady said "No one will be able to look at a B-Sport until late 2021 and dealerships can't get them because all the orders have exceeded planned production numbers and nobody can even order them anymore."

I made sure that she was talking about the Sport - she said "YES no one can order them anymore"

I thanked her and hung up.
HA! So some dealers are requiring a $1000 deposit to order because they would be in the hole in a week if they didn’t.. then some can’t order them because the demand is too high.. lol

In my profession, sometimes something new is introduced and we are required to complete a training (even if it’s a 15 minute video). I feel like ford could have and should have done this for their dealerships. Especially the bronco sport since it is available now to order. My guess is it’s no different than any vehicle to order and they expected dealerships to not have a problem.
 

Washburn

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I will just wait until 2021 anyway, per my plan to let the 1st year go by and get 2022 model.

By late 2021 hopefully they will have more of a clue and the process should be far less confusing and less messy/stressful than right now, as I will be just ordering/buying an existing vehicle.
 
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Granger Ford

Granger Ford

Badlands
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It's sad how clueless my local dealer is - I just called them to ask when we might get one in the dealership to look at and the lady said "No one will be able to look at a B-Sport until late 2021 and dealerships can't get them because all the orders have exceeded planned production numbers and nobody can even order them anymore."

I made sure that she was talking about the Sport - she said "YES no one can order them anymore"

I thanked her and hung up.
WOW...

We will have our Mannequins prior to the end of year...

They will be produced prior to ordered units, we have to use them as demonstrators for 4 months prior to being able to sell them...

I believe to work any bug out and report them to Ford.

We can build them in our system but they will be built after the reservations are filled...

So we just have them go online and reserve one so that we can get it faster for them..

Sorry for you to be treated that way.
 

olly12

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Hi Albert @granger,

Had 1 question regarding heated seats. The Ford build tool lists "Heated Seats" as a standard feature in Badlands trim specification, implying that the standard cloth seats are heated without upgrading to Badlands+Badlands pkg. Can you confirm?

This would be a deal breaker for my wife to spend 35k+ and not get heated front seats. We saw the up close real photos of the upgraded brown leather and were not impressed, only looks good in CGI...
 
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Granger Ford

Granger Ford

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Hi Albert @granger,

Had 1 question regarding heated seats. The Ford build tool lists "Heated Seats" as a standard feature in Badlands trim specification, implying that the standard cloth seats are heated without upgrading to Badlands+Badlands pkg. Can you confirm?

This would be a deal breaker for my wife to spend 35k+ and not get heated front seats. We saw the up close real photos of the upgraded brown leather and were not impressed, only looks good in CGI...
From what I can find the heated front seats are standard on the Badlands Cloth of Leather seats

You need the BL+BL package to get the heated steering wheel.
 

Arrow007

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Hi Albert,
After placing the order, I received the email from Ford like everyone else so no issues there, however when I logon to the website, it shows me that the order has been placed but it says in store order and to contact the dealer. Is it normal?
Thanks for your help.
 
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Granger Ford

Granger Ford

Badlands
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I would contact them to see if there is anything you ordered that may delay the build...
 

chaseAbronco

Badlands
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It is not, they have locked the truck..

You can have one built elsewhere and get it instead..

Why did they not confirm the build with you?

They should be able to change it to what you are wanting?
Granger- can my dealer change trim if I requested after the order has been placed? Thinking of changing from FE to BL+BL but they just left a voicemail that it's the queue and that's that pretty much...
 

Arrow007

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I would contact them to see if there is anything you ordered that may delay the build...
I ordered Badlands with Badlands package. The only thing which might be different is that I ordered Grey roof as opposed to standard black. My dealer is horrible they are not really responsive, to get answers is like pulling teeth.
 

RyanT

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I asked this elsewhere in the forums, but it might fit better here. The cargo management system says delayed availability. That could mean one of three things:

1. It will delay my order. I can remove it from the order to get my delivery in December and then add it through my dealer parts program

2. It will delay my order. I can remove it from the order to get my delivery in December but cannot add this system later

3. It will not delay my order. I can order through Ford and if it’s not available at time of build they will deliver my truck in December and have the dealer install when it becomes Available.

Any insight on these
 

magicbus

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Granger- can my dealer change trim if I requested after the order has been placed? Thinking of changing from FE to BL+BL but they just left a voicemail that it's the queue and that's that pretty much...
Because I couldn't make changes, I had my dealer cancel my FE after it was converted to an order, then I reserved a Badlands + Badlands, then called my dealer and she converted it to an order. No problem.
OrderPage.JPG
 

whithutch511

Badlands
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I asked this elsewhere in the forums, but it might fit better here. The cargo management system says delayed availability. That could mean one of three things:

1. It will delay my order. I can remove it from the order to get my delivery in December and then add it through my dealer parts program

2. It will delay my order. I can remove it from the order to get my delivery in December but cannot add this system later

3. It will not delay my order. I can order through Ford and if it’s not available at time of build they will deliver my truck in December and have the dealer install when it becomes Available.

Any insight on these
I am in the same boat.

My understanding based off Albert's response in the accessories form, and from my dealer, is that the cargo management system has to be ordered with the Bronco and be factory installed so it will delay the delivery of everything. My dealer is did not want to make any for sure comments about whether it could be ordered after the fact because it is not on the accessory's list. They did say "hopefully this will change as we get closer."

I have decided to leave it one there for a while. As I understand we can make changes until it gets scheduled for delivery, so hopefully before the beginning of October we will know more.

@Granger Ford please correct any wrong info here!
 

JamesT

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I am in the same boat.
I sympathize with Ford IT. I'm sure Covid and new car and such have made this a nightmare for them. And for their sake, I hope they can get this messy system sorted before the massive backlog of big Broncos starts going in. I guess that being first through the chute, like BS folks are, means we have to endure growing pains.
 
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Granger Ford

Granger Ford

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Granger- can my dealer change trim if I requested after the order has been placed? Thinking of changing from FE to BL+BL but they just left a voicemail that it's the queue and that's that pretty much...
Not if the order is processed and accepted at that point we can only cancel and reorder...
 
OP
Granger Ford

Granger Ford

Badlands
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I ordered Badlands with Badlands package. The only thing which might be different is that I ordered Grey roof as opposed to standard black. My dealer is horrible they are not really responsive, to get answers is like pulling teeth.
I would talk the the new car Ford Manager, they can look it up quickly but there is not much more information on there than when it was ordered...
 
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