5/23/2024: Recall 24S24 on hold (as of 5/24/2024 hold is lifted)

[rocks]

Ford is in financial trouble. Ford is not doing recalls out of the goodness of the company brass hearts.

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[Colonel Angus]

Also a lot of the BS models were equipped(my '23 included)with regular lead acid batteries instead of an AGM battery because of shortages in supplies. Might this have something to do with the problem?

 

[BSBB4Les]

Just over a year ago I posted about two incidents related to electrical failure. First, while out running errands, upon start up in a parking lot, the instrument cluster went dark. Every other electrical component was operational, even those that were part of the cluster, just not visible. This occurred on a weekend, the service manager at the dealer I bought her from advised get home, let it sit for a few hours then start it. When I did as instructed the panel came back on like normal. A week later, attempted to start her and she was D.E.A.D.! Fordpass noted she was in deep sleep mode. Had AAA jump start her and had her towed to the local Ford dealership (not where purchased). It was a Saturday, but they took her in and did most of the tests able on the battery, conclusion, good battery. That same week, took her to the dealer where purchased. They kept her for 3 weeks. During which time their techs and Ford techs were in communication. I too, had contacted Ford customer relations with the hope of getting the AGM battery upgrade but to no avail. Conclusion, turned out to be a defective instrument cluster. Battery was run through deep cycle testing. Ford customer relations said even if the battery was bad I'd only get a replacement of the same type, per warranty. I have had no electrical issues since. Now, with this recall, I'm wondering if the original problem I had could have been a result of insufficient alternator charge to the battery. The instrument cluster created the issue. The battery, being good, trying to do its job, wasn't getting the juice necessary to start the car. Anyway, 6 months left on the lease and will be near the end of warranty coverage. I will probably trade for a new one, I like the heritage, might go for a badlands if I can swing a deal. In spite of the electrical issues I had, I love my Bronco Sport and I'm going to get another.​

 

[Dude]

…Conclusion, turned out to be a defective instrument cluster.​

I have had no electrical issues since.​

Now, with this recall, I'm wondering if the original problem I had could have been a result of insufficient alternator charge to the battery. The instrument cluster created the issue. The battery, being good, trying to do its job, wasn't getting the juice necessary to start the car.​

Hard to say but if the instrument cluster being bad perhaps was drawing way too much current and just drained the battery. Could have even drained the battery with the vehicle off.

my 100% guess is the instrument cluster was the only issue.

 

[daShadow]

Had this recall done at the dealer this week on my '24 BS OBX. Don't notice any difference in anything. The service guy said I would have to reset all my radio stations and the trans would be a little off while it relearned my driving habits. Well, none of that happened. A couple of days later I called the service manager and told him that nothing had changed. He said that's normal and maybe his guy was just joking with me. Hmmmmm.... So what happened when you had it done?

 

[Dude]

Had this recall done at the dealer this week on my '24 BS OBX. Don't notice any difference in anything. The service guy said I would have to reset all my radio stations and the trans would be a little off while it relearned my driving habits. Well, none of that happened. A couple of days later I called the service manager and told him that nothing had changed. He said that's normal and maybe his guy was just joking with me. Hmmmmm.... So what happened when you had it done?

Service guy was incorrect on the radio presets.

Give the vehicle some driving time and the transmission should go through a relearn cycle (mine did within a few days to a week after 24S24 was done)

 

[rocks]

Service guy was incorrect on the radio presets.

Give the vehicle some driving time and the transmission should go through a relearn cycle (mine did within a few days to a week after 24S24 was done)
after

Same here.

 

[Mark S.]

...acceptable failure rate...

I would hazard a guess that most manufacturers' definition of this term differs markedly from most consumers...

 

[Mark S.]

guy was just joking

WTF?

 

[RushMan]

I drive my 23 BL daily, so should be sufficiantly charged. The mobil tech said my battery tested a little low and placed a charger on it before the updates.

Step 1 of the Technical Service Instructions for this recall says:
[highlighting below mine]
==========
Module Programming
NOTE: Program appropriate vehicle modules before performing diagnostics and clear all Diagnostic Trouble Codes (DTCs) after programming. For DTCs generated after programming, follow normal diagnostic service procedures.

1. Connect a battery charger to the 12 Volt (V) battery.
• Use of a heavy-duty charger is recommended to maintain proper battery voltage during this procedure.
NOTE: Verify the negative cable of the charger is installed on a chassis or engine ground and not the 12V battery negative terminal to prevent the battery saver mode from activating on the vehicle.
NOTE: If the diagnostic software does not load or if the vehicle cannot be identified properly, make sure there is a good internet connection and the Vehicle Communication Module (VCM) is properly connected to the Data Link Connector (DLC).
2. Log into Ford Diagnostic and Repair System (FDRS).
,,,
===================
A neighbor had the recall performed in her driveway. The tech did not attach a battery charger as instructed in Step 1 of the Ford Technical Instructions.

 

[Fuzzbear]

The local dealer called me a couple of weeks ago to tell me about the recall (which I already knew about) and offered to send a mobile technician to perform the update. He came last Friday and other than some annoying nonsense with their appointment system, it couldn’t have been easier.

The dude was done in about 15 minutes in my driveway, and I haven’t noticed anything unusual so far since it was done.

 

[Dude]

1) What would cause a "sudden" change (decrease) in SOC and/or sudden 'degradation' -- to the point that accessories fail to operate and/or the vehicle stalls?

Good article, it’s my experience with vehicle batteries. Very common for voltage to appear fine for example with the engine off under auto start/stop, then suddenly degrade to the point the vehicle won’t start.

“Voltage can appear fine until the vehicle’s battery has a load on it, which is when it plummets and doesn’t return to the normal range”

https://www.midtronics.com/blog/top-3-misconceptions-in-battery-diagnostics/

. problem could be elsewhere, like an alternator incapable of supplying the necessary output to charge the battery

. It could also be a matter of frequent driving trips too short to replenish the battery’s capacity that, over time, accumulate to deplete the charge

. Or, it could be due to a load left on like headlights or a malfunction in an electrical system

The calibration updates in Recall 24S24 are expected to correct the issues Ford had unless of course the battery is too far gone as some experienced after having Recall 24S24 completed.

And your method of consistently using battery tenders likely is providing the longest life for your batteries.

 

[max the dog]

For those of you that already had Recall 24S24 completed on your vehicle, you may want to call your dealership and find out if you need to be reverted back.

At least one dealership stated ”Ford is having issues with the cars after this update”.

EDIT: 5/24/2024 update, “My dealer said as of today (May 24 2024) the program has been resumed.” … contact your dealership for up-to-date information.

Reminder, this is what Recall 24S24 applies to:

Recall 24S24 is for the BCM/PCM Calibrations:

NHTSA Part 573 Safety Recall Report 24V-267
Date: APR 12, 2024
Ford Recall #: 24S24
Affects: 2021-2024 Ford Bronco Sport built through March 13, 2024
Number of vehicles potentially involved: 456,565
Estimated percentage with defect: 100%
Also affects 2021-2023 Maverick

Description of Defect: An insufficient calibration strategy for detecting sudden battery degradations during a drive cycle can lead to (a) a vehicle that is unable to restart after an auto start/stop event or (b) experience a stall while coming to a stop at low speed. Either may be accompanied by a loss of 12-volt accessories, including hazard lights.

Owner notification letters to be mailed after May 13, 2024.

Additional information here.
https://static.nhtsa.gov/odi/rcl/2024/RCLRPT-24V267-6161.PDF

2024-05-20 Update:
https://static.nhtsa.gov/odi/rcl/2024/RCMN-24V267-9251.pdf

Had the recall done on my 21 BL lost 4mpg but, charging now at 13.8 not 14.9.

 

[Dude]

Had the recall done on my 21 BL lost 4mpg but, charging now at 13.8 not 14.9.

possibly similar for me … how many weeks has it been since Recall 24S24 and the loss of 4mpg?

 

[max the dog]

possibly similar for me … how many weeks has it been since Recall 24S24 and the loss of 4mpg?

About 3 weeks. I installed a volt meter after reading all the battery change outs. The system was overcharging. I'm over 3 years on the orig. battery. Do not drive it much maybe in a few more weeks it'll be back up to the 29mpg that I've always had. At the beginning, if gentle, I would get as high as 31mpg. My overall mpg is fluttering around 29mpg.

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