Today: Installed Diode Dynamics LED backup lights and Taillights. Those trim pieces were difficult to pull off and so were the taillight assemblies. And then the bulb sockets were very difficult to turn to remove the bulbs. Get mad, get the adrenaline running and there you go!
Yesterday, I had my local Ford dealer install Ford mud flaps. They screwed it up. They had never installed mud flaps before and went online to get instructions from Ford. That's good that the tech realized his limitations. However, the service tech put one of the rear mud flaps on the front.
Realizing his mistake only after drilling 2 unnecessary holes in the fender and fender trim, he corrected his mistake and installed them properly. I have an appointment on Monday for them to replace the fender trim. No charge of course, and no compensation for my time and inconvenience. It better not show up on Carfax as body damage either.
I'm trying to remain calm. If the service tech had looked up the part numbers on the bags he would have seen which pair were for the front and which were for the rear.
They previously struggled with installing the keypad on the door, which delayed my new car delivery by a day. Ford allows the dealers 1-1/2 hours for that install and they take 3-4 hours or more. They had already done the paperwork on my trade-in, and so effectively, I had no car until the next day.
And now they mess up the simplest possible dealer installed option. In younger days, I've installed mud flaps on my cars by myself. I didn't want to make an "I've fallen and can't get up" commercial and decided to have the dealer install the mudflaps.
On that last topic, it's not always broken hips or legs or ankles that prevent someone from getting up off the ground. Weak quadriceps , back injuries, knee injuries, or high or low blood pressure can also make that difficult.
The punchline for the service visit to install the mudflaps: Before I left the dealership, the service manager had the gall to insist that I give them a 5 star rating (out of 5) on the service. I did give them a 5 star rating - 5 star out of 10 and that was being very generous! Then I got a phone call this morning, a text and an email asking for 5 star ratings (out of 5).
I've painted the drilled holes to prevent future rusting. They put a plastic plug in one hole and a screw in the other. I guess that they couldn't find 2 plastic plugs.
Yesterday, I had my local Ford dealer install Ford mud flaps. They screwed it up. They had never installed mud flaps before and went online to get instructions from Ford. That's good that the tech realized his limitations. However, the service tech put one of the rear mud flaps on the front.
Realizing his mistake only after drilling 2 unnecessary holes in the fender and fender trim, he corrected his mistake and installed them properly. I have an appointment on Monday for them to replace the fender trim. No charge of course, and no compensation for my time and inconvenience. It better not show up on Carfax as body damage either.
I'm trying to remain calm. If the service tech had looked up the part numbers on the bags he would have seen which pair were for the front and which were for the rear.
They previously struggled with installing the keypad on the door, which delayed my new car delivery by a day. Ford allows the dealers 1-1/2 hours for that install and they take 3-4 hours or more. They had already done the paperwork on my trade-in, and so effectively, I had no car until the next day.
And now they mess up the simplest possible dealer installed option. In younger days, I've installed mud flaps on my cars by myself. I didn't want to make an "I've fallen and can't get up" commercial and decided to have the dealer install the mudflaps.
On that last topic, it's not always broken hips or legs or ankles that prevent someone from getting up off the ground. Weak quadriceps , back injuries, knee injuries, or high or low blood pressure can also make that difficult.
The punchline for the service visit to install the mudflaps: Before I left the dealership, the service manager had the gall to insist that I give them a 5 star rating (out of 5) on the service. I did give them a 5 star rating - 5 star out of 10 and that was being very generous! Then I got a phone call this morning, a text and an email asking for 5 star ratings (out of 5).
I've painted the drilled holes to prevent future rusting. They put a plastic plug in one hole and a screw in the other. I guess that they couldn't find 2 plastic plugs.
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