Waiting room

[Rgill]

Same. April order, June build. Really not sure why these have been left to rot while models built well after have already been delivered.

Huge botch job by Ford.

You said you bought one of the lot rots when it was listed in transit (i.e. you did not place the original order but put a hold on it this fall) When did you that with your dealer?

Did the dealer tell you the one you were putting a hold on was one of the lot Bronco Sports orders that someone had cancelled and was still sitting in the plant or did they make you think it had already been shipped?

Sponsored

 

[69cuda340s]

For the June lot rot folks check for water spot stains in paint especially on hood and roof.

 

[HorseHog]

You said you bought one of the lot rots when it was listed in transit (i.e. you did not place the original order but put a hold on it this fall) When did you that with your dealer?

Did the dealer tell you the one you were putting a hold on was one of the lot Bronco Sports orders that someone had cancelled and was still sitting in the plant or did they make you think it had already been shipped?

I reserved it last month under the impression that it would arrive November 28th. This is what I was told, that it was on its way to the lot. And clearly they weren’t honest about it. Now I don’t have a car and apparently won’t for a long time. They won’t give my money back either.

It was dealer ordered April 10th.

 

[Rgill]

I reserved it last month under the impression that it would arrive November 28th. This is what I was told, that it was on its way to the lot. And clearly they weren’t honest about it. Now I don’t have a car and apparently won’t for a long time. They won’t give my money back either.

It was dealer ordered April 10th.

Your deposit was not refundable? Yeah I would have had a problem with that. All the ones at dealers here are refundable. Some dealers are not upstanding which is sad. They are independent franchises.

 

[HorseHog]

Your deposit was not refundable? Yeah I would have had a problem with that. All the ones at dealers here are refundable. Some dealers are not upstanding which is sad. They are independent franchises.

Correct, non-refundable. Could I go buy something else instead? Yes. The issue is that I refuse to gift this dealership $500 as an award for them lying about the arrival date of my car, which has been sitting in the Mexican sun for 6 months now. Meaning who knows what shape it will be in when or if I actually get it.

I’ve never had a worse experience at a car dealership.

 

[Rgill]

Correct, non-refundable. Could I go buy something else instead? Yes. The issue is that I refuse to gift this dealership $500 as an award for them lying about the arrival date of my car, which has been sitting in the Mexican sun for 6 months now. Meaning who knows what shape it will be in when or if I actually get it.

I’ve never had a worse experience at a car dealership.

When you get it you should give your service dollars to a different dealership.

 

[cherri.tarte]

Correct, non-refundable. Could I go buy something else instead? Yes. The issue is that I refuse to gift this dealership $500 as an award for them lying about the arrival date of my car, which has been sitting in the Mexican sun for 6 months now. Meaning who knows what shape it will be in when or if I actually get it.

I’ve never had a worse experience at a car dealership.

I have the same issue with my dealership. My deposit is non-refundable. And while they would be willing to allow me to put it towards another Bronco Sport they have on the lot, none match what I ordered, plus they did upgrades (leather seats and lifts) that I don't want despite the fact that they are coming into the dealership without those options. They just want to be able to charge more.

So I stay here, in the Waiting Room, waiting for my perfect baby Bronco. Hopefully she's worth it!!

 

[Funkygus]

Howdy folks! My wife ordered up a Badlands this past Saturday and received an order confirmation from Ford as we were driving back home. Hopefully we see a VIN soon, then it's just a waiting game.

Having been through this before, my deepest sympathies to all with a long wait. I custom ordered my JL Rubicon back in 2018 and that was one heck of a mess. Took 4 months to come in and there were people who ordered 6 months before me still waiting. And we had no way to track orders.

 

[kyle_conrad]

How long has it taken folks to get a confirmation email on the order from Ford? Placed the order 11/29, dealership said I should see an email from them soon, but nothing. Assuming once you get the email, the order also shows up under My Account on the Ford site? I've seen various posts that some folks never received the email at all, system is finicky, etc. etc. Just always concerned about the horror story of the dealership never actually submitting the order and only finding it way down the road.

 

[AmazingSieve]

How long has it taken folks to get a confirmation email on the order from Ford? Placed the order 11/29, dealership said I should see an email from them soon, but nothing. Assuming once you get the email, the order also shows up under My Account on the Ford site? I've seen various posts that some folks never received the email at all, system is finicky, etc. etc. Just always concerned about the horror story of the dealership never actually submitting the order and only finding it way down the road.

I got mine a week after ordering but that seems unusual. Maybe try calling the dealership and see whats going on.

 

[kyle_conrad]

I got mine a week after ordering but that seems unusual. Maybe try calling the dealership and see whats going on.

I emailed them but haven't heard back yet, also talked to the Ford Twitter folks to see if there was anyone on their end that could see it and just say "hey yeah we got it" or whatever. Trying to not be anxious about it all, but this is my first time ordering vs picking off the lot so have no experience doing it this way.

 

[AmazingSieve]

I emailed them but haven't heard back yet, also talked to the Ford Twitter folks to see if there was anyone on their end that could see it and just say "hey yeah we got it" or whatever. Trying to not be anxious about it all, but this is my first time ordering vs picking off the lot so have no experience doing it this way.

Oh no worries, I feel lucky to have gotten the confirmation and production date. If I didn't have that I'd be just as anxious I promise. This is my first car order as well and I'm really hoping to get it before WFH ends in March, so I understand.

 

[gibsonc7r]

I emailed them but haven't heard back yet, also talked to the Ford Twitter folks to see if there was anyone on their end that could see it and just say "hey yeah we got it" or whatever. Trying to not be anxious about it all, but this is my first time ordering vs picking off the lot so have no experience doing it this way.

They probably just forgot to attach your email to the order. Call your salesperson and they should be able to forward it to you.

 

[Whitenight]

How long has it taken folks to get a confirmation email on the order from Ford? Placed the order 11/29, dealership said I should see an email from them soon, but nothing. Assuming once you get the email, the order also shows up under My Account on the Ford site? I've seen various posts that some folks never received the email at all, system is finicky, etc. etc. Just always concerned about the horror story of the dealership never actually submitting the order and only finding it way down the road.

Make sure that they actually put your email address in on the order and that they entered it correctly. I had my confirmation before I even pulled out of the dealerships parking lot.

 

[kyle_conrad]

Make sure that they actually put your email address in on the order and theat they entered it correctly. I had my confirmation before I even pulled out of the dealerships parking lot.

They put it on the dealer paperwork, but none of my info is on the Ford Preview Order printout they sent me.

Sponsored