Waiting room

[Dtech]

So what day of the week is the production scheduling finalized and should folks start getting notifications? I know it's only Wednesday but doesn't seem like anyone has posted yet about their vehicle being scheduled yet this week. I did chat with Ford in the late morning today and they said that mine still showed as processing and awaiting scheduling and they also confirmed that it did not appear that any of my options selections or any other delays or holds were showing on my order. Praying and keeping my fingers crossed that mine gets scheduled and that I can get confirmation by the end of the week!

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[Elegance]

So what day of the week is the production scheduling finalized and should folks start getting notifications? I know it's only Wednesday but doesn't seem like anyone has posted yet about their vehicle being scheduled yet this week. I did chat with Ford in the late morning today and they said that mine still showed as processing and awaiting scheduling and they also confirmed that it did not appear that any of my options selections or any other delays or holds were showing on my order. Praying and keeping my fingers crossed that mine gets scheduled and that I can get confirmation by the end of the week!

Scheduling takes place on Thursdays. Some folks have gotten emails on Friday mornings.

 

[ElizvbethG]

Mothra the Big Bend is home!
Order: 2/3
Confirmed: 2/3
Scheduled for prediction: 2/27
(Original prod. Date- 4/26, pushed to 5/2 in late March)
In production: 5/3
Built: 5/3
Shipped: 5/6
At dealer: 5/16
Picked up: 5/17!
View attachment 25057

Thats great! Im in Texas as well, what part of Texas are you in? That I can have an idea of how long it will take for mine to get here. I'm from Dallas TX, I have a prod date for 5/30.

 

[thekingprawn]

I wish Ford was better at communicating data. Window stickers don't have build dates on them this year, apparently there's no more scheduled to day email, etc. The only real data is the invoiced day and line order number, which doesn't tell me much. I suppose I could annoy the dealership to peek at the VVR and see if my build is Thursday or Friday. One would think these types of data are automatically distributed, so they'd have to be deliberately prevented, and concealing information from the customer doesn't strike me as an effective way to build trust and brand loyalty.

 

[geronika]

Mothra the Big Bend is home!
Order: 2/3
Confirmed: 2/3
Scheduled for prediction: 2/27
(Original prod. Date- 4/26, pushed to 5/2 in late March)
In production: 5/3
Built: 5/3
Shipped: 5/6
At dealer: 5/16
Picked up: 5/17!
View attachment 25057

My big bend was ordered 1/25, built on 4/22 and shipped 4/29 all before yours and it still hasn't made it to the dealership. That don't make sense.

 

[Elegance]

I wish Ford was better at communicating data. Window stickers don't have build dates on them this year, apparently there's no more scheduled to day email, etc. The only real data is the invoiced day and line order number, which doesn't tell me much. I suppose I could annoy the dealership to peek at the VVR and see if my build is Thursday or Friday. One would think these types of data are automatically distributed, so they'd have to be deliberately prevented, and concealing information from the customer doesn't strike me as an effective way to build trust and brand loyalty.

I know more about my $5 Amazon purchase from this morning than I do my $40k vehicle I purchased over two months ago. It's a horrible business model and as much as I love this car, I don't think I'd ever custom order like this again.

 

[Dantanman]

I wish Ford was better at communicating data. Window stickers don't have build dates on them this year, apparently there's no more scheduled to day email, etc. The only real data is the invoiced day and line order number, which doesn't tell me much. I suppose I could annoy the dealership to peek at the VVR and see if my build is Thursday or Friday. One would think these types of data are automatically distributed, so they'd have to be deliberately prevented, and concealing information from the customer doesn't strike me as an effective way to build trust and brand loyalty.

In Canada VVR is no longer accurate. It was about 90% before the pandemic. It is almost impossible to get a straight answer from even the Ford reps. The VVR is generated out of Detroit so I assume it's a problem in the USA as well. I used the system as a dealer for many years. Best thing I could tell the customer was " According to Ford's Vehicle Visibility Report it says your vehicle status is_____." Sad but true. I'm sure it is not intentional and not meant to deceive people but I agree there should be better communication! Congrats on your incoming Sport.

I know more about my $5 Amazon purchase from this morning than I do my $40k vehicle I purchased over two months ago. It's a horrible business model and as much as I love this car, I don't think I'd ever custom order like this again.

Funny I used that exact analogy with our regional rep years ago. He agreed but also pointed out that the shipping portion is the simple part of the transaction. Coordinating parts from 1000 different suppliers is complex. While I agree to a point it is what they do for a living so fix it. ( This was pre pandemic). Just in time inventory and farming out 80% (ballpark) vehicle parts to outside suppliers makes the problem much worse imo. Nobody could have predicting the chip shortage but some managed it a little better than others.

 

[thekingprawn]

In Canada VVR is no longer accurate. It was about 90% before the pandemic. It is almost impossible to get a straight answer from even the Ford reps. The VVR is generated out of Detroit so I assume it's a problem in the USA as well. I used the system as a dealer for many years. Best thing I could tell the customer was " According to Ford's Vehicle Visibility Report it says your vehicle status is_____." Sad but true. I'm sure it is not intentional and not meant to deceive people but I agree there should be better communication! Congrats on your incoming Sport.

Funny I used that exact analogy with our regional rep years ago. He agreed but also pointed out that the shipping portion is the simple part of the transaction. Coordinating parts from 1000 different suppliers is complex. While I agree to a point it is what they do for a living so fix it. ( This was pre pandemic). Just in time inventory and farming out 80% (ballpark) vehicle parts to outside suppliers makes the problem much worse imo. Nobody could have predicting the chip shortage but some managed it a little better than others.

I think Dominos puts Ford to shame since I know that Steve is making my pizza, what time it went into the oven, that Brandy just left the store with it, and I can GPS track it to my driveway. Sure, their process has less inputs, but Ford knows all the bits of data; they just don't communicate it. I know from the sticker that my BS was invoiced on Friday the 13th and that it is being built some time this week, and I'd bet good money Ford knows on which day it will be built, but they're stingy with the info. I'm fine as long as I know all that can be known (not a peep from me between scheduled to week until last Friday), but now there is information extant yet elusive. Now I don't know when to expect the next thing, and that's crazy making. Speaking of crazy, time for another 12 hour shift and accumulation of accessory funding through overtime.

 

[Dantanman]

I think Dominos puts Ford to shame since I know that Steve is making my pizza, what time it went into the oven, that Brandy just left the store with it, and I can GPS track it to my driveway. Sure, their process has less inputs, but Ford knows all the bits of data; they just don't communicate it. I know from the sticker that my BS was invoiced on Friday the 13th and that it is being built some time this week, and I'd bet good money Ford knows on which day it will be built, but they're stingy with the info. I'm fine as long as I know all that can be known (not a peep from me between scheduled to week until last Friday), but now there is information extant yet elusive. Now I don't know when to expect the next thing, and that's crazy making. Speaking of crazy, time for another 12 hour shift and accumulation of accessory funding through overtime.

Plus they outsource all their cheese and pepperoni ?. Glad to see you so motivated about your upcoming accessories!

 

[thekingprawn]

Plus they outsource all their cheese and pepperoni ?. Glad to see you so motivated about your upcoming accessories!

The secret, I hope, is to go right up to the line -- without crossing it -- of looking like a tool for all the crap you'll never actually use hanging off the vehicle.

 

[Dmbleist]

So what day of the week is the production scheduling finalized and should folks start getting notifications? I know it's only Wednesday but doesn't seem like anyone has posted yet about their vehicle being scheduled yet this week. I did chat with Ford in the late morning today and they said that mine still showed as processing and awaiting scheduling and they also confirmed that it did not appear that any of my options selections or any other delays or holds were showing on my order. Praying and keeping my fingers crossed that mine gets scheduled and that I can get confirmation by the end of the week!

You ordered in April 2022? I ordered in January and didn’t get confirmation of my order for 3 months.

 

[Moth_breath]

Thats great! Im in Texas as well, what part of Texas are you in? That I can have an idea of how long it will take for mine to get here. I'm from Dallas TX, I have a prod date for 5/30.

Im just North of Austin

 

[Moth_breath]

My big bend was ordered 1/25, built on 4/22 and shipped 4/29 all before yours and it still hasn't made it to the dealership. That don't make sense.

I’m 12 hours from the plant by rails and 2 hours of additional truck ride.

 

[thekingprawn]

I’m 12 hours from the plant by rails and 2 hours of additional truck ride.

That sounds like fairly far West. I grew up in the Midland area.

 

[Jmuns]

Our second BS BL just got moved to in production and window sticker was generated!

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