- Thread starter
- #31
Thanks, Me3! I compared Google maps settings on both phones, and I have them set to the same things, so this is just a mystery. And I wish I could get used to Apple CarPlay, but haven't been able to yet.
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Google Maps Crashes Bluetooth Connection
- Thread starter Maddy3
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- bluetooth google maps waze
@Maddy3 unless that other phone has the same issue with Bluetooth which stops working, it might be with your iPhone (the one on 18.3.2) and may well be a hardware issue with Bluetooth because there just aren’t known issues with 18.3.2
Which iPhone model do you have for the one on 18.3.2 ?
You could call Apple (800-275-2273) and they can run diagnostics which I think they will do at no cost or get to an Apple Store if there is one near you
( I don’t know how good the diagnostics are and if they even check Bluetooth )
Finally there is iOS 18.4 which you could install. Personally I’m waiting for 18.4.1 because some iPhone owners have reported CarPlay issues with 18.4 but that won’t affect you because you aren’t using CarPlay - Google “iOS 18.4 known issues” to decide if you want to make that leap (but you already posted 18.4 is “buggy”)
Which iPhone model do you have for the one on 18.3.2 ?
You could call Apple (800-275-2273) and they can run diagnostics which I think they will do at no cost or get to an Apple Store if there is one near you
( I don’t know how good the diagnostics are and if they even check Bluetooth )
Finally there is iOS 18.4 which you could install. Personally I’m waiting for 18.4.1 because some iPhone owners have reported CarPlay issues with 18.4 but that won’t affect you because you aren’t using CarPlay - Google “iOS 18.4 known issues” to decide if you want to make that leap (but you already posted 18.4 is “buggy”)
- Thread starter
- #33
Yeah, I haven't installed 18.4 because I heard it's buggy too. I have the 15 pro, and like I said, it always worked fine, but you're right, I guess there could be some type of hardware problem that's deceloped
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I have not seen anyone suggest a master reset of your SYNC system. I generally do a master reset every time I get an Android update. I'm not familiar with how iPhones work, but if you have a way of clearing the cache/data for the Google Maps app I would do that as well.
We've been using SYNC 3-equipped cars since 2017, and I've yet to experience an issue that I couldn't resolve with a SYNC master reset.
We've been using SYNC 3-equipped cars since 2017, and I've yet to experience an issue that I couldn't resolve with a SYNC master reset.
- Thread starter
- #36
Well guess what, troubleshooting partners, we have an answer! I had done many many things before I even posted this, and then took all of y'all's advice as well and nothing worked. Finally called Apple, which I probably should have at the beginning, and she said that this is a known issue and that they've had many reports about it. The others that have called have reported issues with newer versions of iOS, but I told her that they need to look back to the later versions of 17 and also the first 18. Hopefully they will have a fix soon. Thank you all for everything.
That’s great news!!
Post again when you have your iPhone on iOS 18.4.1 or later (supposed to be released next week)
Let us know if the Bluetooth issue gets resolved on your iPhone 15 Pro
- Thread starter
- #38
Unfortunately, from what she said, they're supposedly "working in it" but there is no ETA for a fix right now, and from what it sounded like there would be zero chance of that by next week. But again, she said the other reports have been more recent, so hopefully me telling them around when this started will give them a little more of an IOS bull's-eye to look at with the earlier versions to see what's different and what might have happened.
And what is even more odd, there have been no posts on this Forum with that specific issue
Many issues however don’t impact all iPhones running the same software version in the same way
My guess is if you could try a different iPhone 15 Pro with the same iOS 18.3.2 the problem would not occur - you are too far way for me to lend you mine to try
There is this AI Overview but typically this sort of AI overview is very inaccurate
Many issues however don’t impact all iPhones running the same software version in the same way
My guess is if you could try a different iPhone 15 Pro with the same iOS 18.3.2 the problem would not occur - you are too far way for me to lend you mine to try
There is this AI Overview but typically this sort of AI overview is very inaccurate
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I do concur with you that there have been quite a few online posts regarding Bluetooth not working in 18.3.*
My recommendation is to plug in and use CarPlay until Apple solves the problem
Who knows you might like CarPlay better like many of us do
And I switch seamlessly from CarPlay back to the sync screen so that is pretty effortless
My recommendation is to plug in and use CarPlay until Apple solves the problem
Who knows you might like CarPlay better like many of us do
And I switch seamlessly from CarPlay back to the sync screen so that is pretty effortless
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I would still try a Master Reset.
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This is a Bluetooth issue that occurs when Apple issues iOS updates. I just had to help someone with this issue.
A Master Reset is the way to go.
You will first have to unpair the Ford Pass app from your vehicle.
Remove all USB cables from any ports in the vehicle.
Unpair all Bluetooth connections on both your vehicle and iPhone.
Turn off your phone and restart.
Turn off your vehicle and wait for all screens to go black. Open and then close the driver’s door.
Restart your vehicle. Select Master Reset from menus on the center screen. After screen comes back, turn the vehicle off again and wait for all screens to go dark. Open and close driver’s door.
Restart the vehicle.
Tap the phone icon on the center screen menu. Follow instructions to add your phone. Test and make sure you are connected.
Pair the vehicle back to the Ford Pass app.
You may have to add you preset entertainment stations back in.
A Master Reset is the way to go.
You will first have to unpair the Ford Pass app from your vehicle.
Remove all USB cables from any ports in the vehicle.
Unpair all Bluetooth connections on both your vehicle and iPhone.
Turn off your phone and restart.
Turn off your vehicle and wait for all screens to go black. Open and then close the driver’s door.
Restart your vehicle. Select Master Reset from menus on the center screen. After screen comes back, turn the vehicle off again and wait for all screens to go dark. Open and close driver’s door.
Restart the vehicle.
Tap the phone icon on the center screen menu. Follow instructions to add your phone. Test and make sure you are connected.
Pair the vehicle back to the Ford Pass app.
You may have to add you preset entertainment stations back in.
