Is your iPhone software updated to latest?
if so one thing to try is delete the FordPass App and its data then reload the App and relogin
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if so one thing to try is delete the FordPass App and its data then reload the App and relogin
- First Name
- Peter
- Joined
- Feb 21, 2022
- Threads
- 5
- Messages
- 219
- Reaction score
- 314
- Location
- South Carolina
- Vehicle(s)
- Bronco sport
phone was already updated to 17.4.1.
I deleted FordPass app, turned the phone off, turned it back on, verified the old app was gone, logged into app store, The FordPass app opens, then immediately switches to a blank white screen.
I can't figure this out.
Current iPhone OS is 17.5.1, it probably won’t fix anything but worth a shot.
- First Name
- Peter
- Joined
- Feb 21, 2022
- Threads
- 5
- Messages
- 219
- Reaction score
- 314
- Location
- South Carolina
- Vehicle(s)
- Bronco sport
Finally got the new app, it didn't recognize my password so I changed that and restarted the app.
App opens with My Bronco Sport screen: Select Vehicle, Vehicle details, + add vehicle.
When I click on vehicle details, it switches to a screen where I can see vehicle owner details, VIN.
When I click on + add vehicle, it switches to a screen with prompts for adding a different vehicle to my Ford Pass acct.
When I go back to the first screen and click on Select vehicle...the same thing happens...it switches to a screen about the update then immediately switches to a blank white screen.
I've repeated this process many times with the same result.
App opens with My Bronco Sport screen: Select Vehicle, Vehicle details, + add vehicle.
When I click on vehicle details, it switches to a screen where I can see vehicle owner details, VIN.
When I click on + add vehicle, it switches to a screen with prompts for adding a different vehicle to my Ford Pass acct.
When I go back to the first screen and click on Select vehicle...the same thing happens...it switches to a screen about the update then immediately switches to a blank white screen.
I've repeated this process many times with the same result.
- First Name
- Gillian
- Joined
- Apr 4, 2021
- Threads
- 4
- Messages
- 321
- Reaction score
- 330
- Location
- Oakville, Ontario
- Vehicle(s)
- 2021 Kodiak Brown Bronco Sport Badlands
According to my contact, app status meeting tomorrow. Our comments are appreciated and some of the features we have identified will be coming back with a better interface.
That’s great!! Thanks for the update!According to my contact, app status meeting tomorrow. Our comments are appreciated and some of the features we have identified will be coming back with a better interface.
It used to show the gas gauge. Looks like that's missing now.
on start page ,top right , click on the symbol of overlapping cars. looks like option to switch to another car but you can also click vehicle info and find it there
- First Name
- Gillian
- Joined
- Apr 4, 2021
- Threads
- 4
- Messages
- 321
- Reaction score
- 330
- Location
- Oakville, Ontario
- Vehicle(s)
- 2021 Kodiak Brown Bronco Sport Badlands
Oh my goodness, we all missed it! “Vehicle Details”. Thank you!!!
- First Name
- Gillian
- Joined
- Apr 4, 2021
- Threads
- 4
- Messages
- 321
- Reaction score
- 330
- Location
- Oakville, Ontario
- Vehicle(s)
- 2021 Kodiak Brown Bronco Sport Badlands
Apparently it’s as easy to miss in the forum as it is in the app.
- First Name
- Gillian
- Joined
- Apr 4, 2021
- Threads
- 4
- Messages
- 321
- Reaction score
- 330
- Location
- Oakville, Ontario
- Vehicle(s)
- 2021 Kodiak Brown Bronco Sport Badlands
And I read through the whole string of comments twice
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