The salesman who took the order put it in right away, I got the email before I even left their parking lot cause I was sitting in a BB to get a feel for the seat height.
About 24 hours, order placed around 4pm 2-8 order confirmed 3pm 2-9.
Ordered and confirmed 12/21 at dealer. It took about a month to get a scheduled build date (back than). Delivered 3/24 St. Petersburg, FL (lucked out that train ended up in Tampa; if train dropped off in Jacksonville, FL, than would have been 3 weeks or longer for delivery). BS OB 360, Tech, tow, cyber orange, cargo mat
Thanks for the phone number and advice. I was wondering if there was a way around the dealer.
I think our orders, timing and location are similar except I’m on the east coast. My OB was dropped at the last rail location last week and hasn’t been to the dealer yet. The rail said “Taft Florida” and when I Google that along with “CSX” it shows as Apopka. How did you know your last rail location? Calling the rail company or did the dealer tell you later?
Lorri2516 is not the only one with a long past order date and seemingly forgotten. There are several of us out here waiting yet. I've talked to the dealer, I've talked to Ford several times. And I keep seeing posts that, in theory, custom orders take priority. Yet when I talked to Ford the last time, the person on the phone made a point of "You're at a small dealer." So yeah, while I like what people post about priorities, I'm not living it.
A small dealer with few retail orders still should get a slot in line in less time.
I called Ford this morning. They do have my order and said I'm next in line for production. Which is anywhere between 30-90 days out from now ?. They also told me that as of March 21st they are finally done completing 2021 model year orders. So there is still light at the end of the tunnel. Plus they emailed me a $100 gift card for merchandise.
That's quite the window! Here's hoping it's at the 30 Day end
So I tried this, and the person who talked to me told me they couldn't look up my order number and couldn't do anything for me without it. Did I just get unlucky?
Maybe you were unlucky or I was just lucky. From memory, they had to know my name and the dealer's name and maybe the order confirmation date. They then gave me the order number and then supposedly fixed the email address that was input incorrectly by the dealer's specialist.
They just asked me my email, name ,address and phone number. Then they were able to pull my information up.
