Never found a way, but mine showed up at the dealer today, pickup tomorrow, so maybe you'll be soon. I tried everything I could think of and no tracking seemed to work. Ford Chat told me *last night* it was estimated August 4th still, then it showed up today the 18th. So that avenue is pretty...
Oof. Guess I should get comfortable. Ford Chat still says "August 4th" even though they see it's been unloaded. Can't imagine it would actually take 22 days to move a dozen miles but what do I know.
Alright, mine arrived and unloaded in Wayne MI this morning. My dealer is around 20 mins away from there. Does anyone know the likely trucking company to track with and where I should look? Trying to get an idea for when to expect it to arrive. It seems like this step is especially unpredictable.
So, to follow-up here. Both Ford Chat and dealer have told me several times over the last two weeks that there is no rail car info and it's still in Mexico. However, I tried again this morning for probably the 7th time, and now they have all that info and verified it's now in East St Louis. So...
So is there a record for most time spent in "Shipped" status without getting any railcar info? Mine shipped 7/23 and every time I've checked I've been told it's sitting in Nogales, MX and there's no railcar info yet. I can't tell if it got stranded somehow, or if someone didn't scan it properly...
I'm in this exact same situation. Mine hit Shipped status a week ago, and there's still no railcar number. I've used Ford chat a few times, and they've said it's still sitting in Nogales (MX) and has no rail car number. Is it normal for this step to take awhile?
I'm a little puzzled by tracking right now. I got an email Thursday 6/23 saying my car was built, and another email Friday 6/24 that it was shipped with estimated delivery 7/29-8/4. All good.
However, the Ford order tracking site keeps changing its status wildly. It said Shipped briefly, then...
Just to update and give some semblance of "resolution" even though this isn't really done. First off, as expected nothing can be changed on the order.
So this is more or less what was offered to me. My dealer told me we'll stick with this one, and when MY23 orders come open, we'll put one in...
Thanks for all the input. I'm still waiting to hear back on the hail mary attempt to modify the order that I think has nearly 0 chance of succeeding, and I will update what I hear. Once that inevitably fails, any thoughts on the best path forward? There's obviously two bad options: take it as-is...
Is the DORA some sort of order confirmation between Ford and the dealer? I'm trying to figure out exactly what questions to ask to figure out which side screwed up (likely the dealer I agree).
No, the options are definitely missing on the tracker webpage. They probably always have been, and I just haven't noticed. I only noticed this time because of the window sticker. Options are definitely missing, just a mystery of why given that they're on the preview order form print I have...
Ordered 2/16, went into production today (6/20). Got the window sticker. Upon looking at it, I noticed two options I selected (moonroof and 360 assist+) are completely absent from the order. Contacted my dealer, and they were confused as well as they could see the option on my order and the lack...
Just as another data point... Ordered an OB with several potential problem options selected (moonroof, 360+, tech package).
2/16: Ordered and confirmation email same day
<silence for almost 2 months>
4/7: The dreaded "While we’ve been busy working to get your new vehicle into production, we’ve...
So I tried this, and the person who talked to me told me they couldn't look up my order number and couldn't do anything for me without it. Did I just get unlucky?
Ordered and confirmed OB on 2/16, zero updates since.