I have the rail car number for mine.....but don't know where to look to find out where it is.....sigh
I saw a thread within the last few days that had the phone numbers for the rail lines. There is not a website for that tracking
You may be able to contact customer support with ford, but most likely you will have to wait for the manager.
Ford won't provide anything. They will tell them to contact the purchasing dealer for the information.
Thanks guys. I guess it's been 9 months already. I suppose another week won't kill me. Or will it?
It's listed on the Vehicle Visibility Report and anyone in the dealership has access to that information. If your salesman said that he doesn't have access, then either he doesn't know where to look for it, doesn't WANT to look for it, or is just lying to you.
I was looking over his shoulder when he had it open trying to see what was on it. He has been pretty straight with me during this process which is why this one thing seemed odd
Was your BS marked as "Shipped" on the Ford Vehicle Order Tracking Status web page? The other probability is even though it was marked as "shipped" it hadn't yet been loaded onto a railcar. If that is the case then a railcar number wouldn't have been entered in yet. Once a vehicle has cleared all of its inspections and is ready to be shipped and moved to the loading area, that is when Ford marks it as being "shipped" but it doesn't mean that it has actually been loaded or left yet. It took me two days from the time I received a "shipped" notice to the time I was actually able to get a railcar number. From there it took another two weeks for it to make it to the car rail port to be unloaded. It took another day and a half for it to get unloaded, so it's not a quick process.
This is where things get a little odd. When the Ford tracker is up, it shows as shipped with an expected delivery date of July 10-17, 2021 (This was my original delivery date before it was holding for the RCM chip). Both the dealer and I saw on the Ford tracker an Oct 17-23rd delivery date for 1 day before it changed back.
Union Pacific has no use. I got my answer from CSX. If you use CSX, you will be asked to provide the initials of the rail car number first then the number itself.
If it's showing as "In Transit" on the Ford Vehicle Order Tacking website then it is on a railcar somewhere. Mine was shipped on 10/05 and arrived at the Norfolk Southern auto yard on 10/20. Your BS might very well have been on the same train as mine or the one just before it. Either way it should be at the Norfolk Southern rail yard waiting to be trucked to your dealership.
Thanks for the info. I saw palsapp had it listed as coming out of New Castle DE, about 30-40 min south of Springfield. Mostly, I am just worried it didnt show in the window I was given. That I need to obsess about something until it gets here
At least you now know that it is on the way to your dealership.
Thank you!
