Dealerships around here have reviews on Google and whatnot. If things don't go your way you might warn others in your area.
You’re better off! A dealership’s true colors always show after you buy a car from them, not before. I actually don’t go to the Ford dealership in my area; I go to the one that is a few towns over and they’re great. I’m sure another dealership would love to service your BS in the future!
Agreed. I don't bring my BL to the dealer I purchased from. I have a few dealers about 15 mins from my house in NJ that provide better service. I am currently in Florida and have an excellent dealer a few miles from my house.
I’m in NJ too. I bought mine/will get it serviced from Point Pleasant - they were great.
The more egregious failure here is of the dealer not confirming that the original poster wanted unpainted but paintable flares installed, without paint. That's supposed to be a big red WAIT!!! flag, no?
I ordered the same flares. They came in unpainted. The dealer asked me if I wanted them painted body colour or black. I chose black. The painting was included in the price, not extra.Hi everyone,
First post on the forum, not sure if this is the right place for this question. Does anyone have experience with the dealerships putting on your fender flares? My dealership put mine on but they are not painted and don't match my BS. They never called me to tell me that they weren't painted before they put them on so now I am stuck with these until they resolve the issue. They are currently waiting to hear from Ford to determine whether the dealership pays for the paint match or if Ford does? Any advice or tips on this situation?
Ford had to substitute the paintable, unpainted flares due to a stock shortage of the black ones. So people who ordered Flare Kit I got Flare kit II instead, which the dealers were to paint. Mine came in that pale colour which I had painted black.
Hi, I really hope by now you’ve had this issue resolved, I’m just curious as to how it went dealing directly w/Ford as opposed to your dealer?? I’ve had a very similar experience w/the DIO unpainted fender flares but at least mine got painted—they might be a gross semi-gloss black w/those fugly steel rivets, but they did get paint. The dealership made me feel like I’d inconvenienced them by bringing to their attention smthg I’d already paid 1100 bucks for & that I was legitimately owed, regardless whether it was intentional or otherwise to not inform me of said flares & an on road accessory kit I was also supposed to have received at delivery/or when they arrived to the parts dept afterwards, per window sticker. It honestly felt like I was sending back a food order at a restaurant & anxiously expecting an extra serving of sabotage upon it’s return! My nerves are thoroughly shot from dealing with this.
Sounds like dealer just said f#$k it slap them on and if customer complains ignore them and blame Ford. Completely incompetent dealer.
