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TLDR: after numerous issues with my 2021 Bronco sport base, trading in.
So I’ve been a member since I started having issues with my 2021 Bronco Sport Base model. I got him from the first shipment of them that my dealership received in January 2021.
We were BFFs. I jokingly called him my favorite child which my teens understood because well, teenagers. I drive for a living so 25-30k miles a year on the buddy. Tires went at 33k, not a surprise per tire peeps as they were dealer tires.
The darn “speed” blinker happened and would switch sides even after it was “fixed”. Then at 48ish thousand miles I get the check engine light. 6 wks is how long it takes my dealer to get cars in if you need a loaner which I ALWAYS do because again, I drive for a living. It was something with the fuel injector and was covered by my extended warranty, 100$ deductible and fixed. 2 days later the check engine light is BACK on. Called them right away, still another 6 wks for the next appt. That left a pretty bad taste in my mouth for the dealership.
This time it was a coolant issue. It had completely run out of coolant (weird) and stupid me put in water because dumb. A few days later went to take 5 for oil change(1st time not going to the dealer) and told them about it and they said they had to flush the system. Did that. I actually can’t remember when that was in conjunction with the back to back visits for check engine light. Probably right before or while it was going on. I can check records though.
So it needed a new coolant pump which was covered by warranty and a new serpentine belt that was not. The belt was ruined because of the leak that was covered by warranty but that didn’t matter. Paid $500 (would have been $750 if I hadn’t had the rep I was dealing with send me a copy of the estimate).
Then the gosh darn recall with not enough parts. Our dealer was repairing one a week. I actually mentioned it to the rep I was dealing with for the coolant issue and he had no clue what I was talking about. I had seen it online. Literally the next day I got a notice in the mail about it. I was scheduled about 12 wks out.
Then in May of this year he stranded us in a left turn lane at 930 pm. He conked out and wouldn’t start. Tried ford roadside but they weren’t going to be quick enough for the cops as I was blocking the roadway and none of us knew how to get him into neutral. I should have googled it right then but my brain wasn’t working. Paid to get him out of tow yard and he was towed to the dealership where he sat for 6 days until it was his “turn”. Of course no loaner the whole time and no estimate on time frame so I had 3 different rentals, all out of pocket. Then they called to tell me it was the battery. He sat for 6 days and I was out $500 in rentals alone, not including tow and the 250$ battery. I did submit everything for reimbursement but have yet to hear from them.
About 1 month ago he started thudding when turning. Made an appt for a month out because I need a loaner. It continued to worsen and I grew more and more leery of driving him. I did not want to be stranded again. I was thinking a CV was going. I didn’t trust him anymore. Even after I got him fixed, again, I would stillI be leery driving him. I researched cars and decided on a Mazda CX-30. Scariest drive in the bronco so far was the morning I was going to look at the Mazda. Test drove and decided to start moving forward with purchase. They took bronco to get his trade in value and came back with a number lower than what I was looking to get. I said okay thanks bye. And he said our tech who did the values thinks the transmission is going. It has just under 60k miles. I just laughed while crying inside. He got his boss and they ended up getting me a mazda loaner and getting the bronco in for repairs under my warranty, hopefully. I haven’t heard. My mazda was/is still in transit to me.
I am so sad to not have Bronco any more but I am so relieved to not have to depend completely on a very unreliable car and a wayyyyy to busy for their own good, dealership.
I was told to look into the lemon law but it didn’t seem like that would work for us because issues started after owning for a year. Do I have any chance of pursuing anything or shall I just be happy with my new little zoomy Mazda?
So I’ve been a member since I started having issues with my 2021 Bronco Sport Base model. I got him from the first shipment of them that my dealership received in January 2021.
We were BFFs. I jokingly called him my favorite child which my teens understood because well, teenagers. I drive for a living so 25-30k miles a year on the buddy. Tires went at 33k, not a surprise per tire peeps as they were dealer tires.
The darn “speed” blinker happened and would switch sides even after it was “fixed”. Then at 48ish thousand miles I get the check engine light. 6 wks is how long it takes my dealer to get cars in if you need a loaner which I ALWAYS do because again, I drive for a living. It was something with the fuel injector and was covered by my extended warranty, 100$ deductible and fixed. 2 days later the check engine light is BACK on. Called them right away, still another 6 wks for the next appt. That left a pretty bad taste in my mouth for the dealership.
This time it was a coolant issue. It had completely run out of coolant (weird) and stupid me put in water because dumb. A few days later went to take 5 for oil change(1st time not going to the dealer) and told them about it and they said they had to flush the system. Did that. I actually can’t remember when that was in conjunction with the back to back visits for check engine light. Probably right before or while it was going on. I can check records though.
So it needed a new coolant pump which was covered by warranty and a new serpentine belt that was not. The belt was ruined because of the leak that was covered by warranty but that didn’t matter. Paid $500 (would have been $750 if I hadn’t had the rep I was dealing with send me a copy of the estimate).
Then the gosh darn recall with not enough parts. Our dealer was repairing one a week. I actually mentioned it to the rep I was dealing with for the coolant issue and he had no clue what I was talking about. I had seen it online. Literally the next day I got a notice in the mail about it. I was scheduled about 12 wks out.
Then in May of this year he stranded us in a left turn lane at 930 pm. He conked out and wouldn’t start. Tried ford roadside but they weren’t going to be quick enough for the cops as I was blocking the roadway and none of us knew how to get him into neutral. I should have googled it right then but my brain wasn’t working. Paid to get him out of tow yard and he was towed to the dealership where he sat for 6 days until it was his “turn”. Of course no loaner the whole time and no estimate on time frame so I had 3 different rentals, all out of pocket. Then they called to tell me it was the battery. He sat for 6 days and I was out $500 in rentals alone, not including tow and the 250$ battery. I did submit everything for reimbursement but have yet to hear from them.
About 1 month ago he started thudding when turning. Made an appt for a month out because I need a loaner. It continued to worsen and I grew more and more leery of driving him. I did not want to be stranded again. I was thinking a CV was going. I didn’t trust him anymore. Even after I got him fixed, again, I would stillI be leery driving him. I researched cars and decided on a Mazda CX-30. Scariest drive in the bronco so far was the morning I was going to look at the Mazda. Test drove and decided to start moving forward with purchase. They took bronco to get his trade in value and came back with a number lower than what I was looking to get. I said okay thanks bye. And he said our tech who did the values thinks the transmission is going. It has just under 60k miles. I just laughed while crying inside. He got his boss and they ended up getting me a mazda loaner and getting the bronco in for repairs under my warranty, hopefully. I haven’t heard. My mazda was/is still in transit to me.
I am so sad to not have Bronco any more but I am so relieved to not have to depend completely on a very unreliable car and a wayyyyy to busy for their own good, dealership.
I was told to look into the lemon law but it didn’t seem like that would work for us because issues started after owning for a year. Do I have any chance of pursuing anything or shall I just be happy with my new little zoomy Mazda?
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