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We recently purchased a 2022 Bronco Sport Outer Banks and after only having it about 3 weeks it started making a winding and grinding noise in the rear end it would start around 25 to 30 mph. Took it back to the dealership and the service manager rode in it with us and was like "yeah somethings not right for sure" Took it in and had their top service mechanic check it out.. He couldn't figure it out.. He put a line into the Ford Tech Line.. They said replace rear differentials sounds like a defect.. Due to supply chain issues the parts were on indefinite back order Ford was only releasing parts to "new builds" so after calling to Ford requesting a buy back they said it didn't meet the requirements in Indiana yet.. Ford finally 3 weeks later releases the parts for the fix, so the dealership replaces the rear differential and axle and the noise is still there.. So the tech put another request to the Ford Tech Line for assistance earlier this week and still no word.. So we have been stuck in a rental for about the last month. We loved it the first couple of weeks we had it until this started and its been a nightmare dealing with Ford ever since trying to get this thing fixed or replaced.. We suggested they find us another one same colors and options and we would just take it because we loved it the short time we had it till the issues started.. We were told by Ford customer service the engineers have drove a couple others same make and model and the noise is normal which can't be true the noise didn't start till we hit about 1,200 miles in it.. This whole process has been a nightmare.. Just throwing this out there to see if others have had a similar experience? I have drove Ford products all my life and this was the first brand new vehicle we have ever owned.. I have busted the forums telling the dealership anything and everything I have found to check and so as 11/20/2022 approaches we can apply for a buy back again which sucks because we really loved it and want to keep it but at this point we are at a loss! Any suggestions on our situation would be greatly appreciated!
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