After being in the waiting room for 2 days short of 10 months, I officially exited the waiting room on Thursday the 27th of May. Good Luck everybody and may your patience yield exactly what you want. Mine did.
Everyone has been using that site. It has been on here almost since the forum has started.have you used this site for tracking ??
Ford Customer Vehicle Order Tracking Website
We are announcing the Customer Vehicle Order Tracking website has launched. Ford has developed an online order tracking application that will allow customers to check on the status of their Ford retail order. The website can track the order through five (5) statuses that align with the Primary statuses in Vehicle Visibility. The expectation is the customer can get on demand information about their order without having to call the Sales Consultant or the Customer Relationship Center.
When the customer enters the VIN, they will see one of the following five (5) order statuses and corresponding information:
Your order has been entered into the Ford Ordering System. It will then be scheduled and placed in the first available production week. Once scheduled, a Vehicle Identification Number (VIN) and estimated build date will be provided in the upper-left corner of the home page. Be sure to view the Vehicle Summary section and learn about the features on your vehicle.
- In Order Processing
Your order is being manufactured at one of our factories. This can take a few days. When you have a moment, tryout the link to your Window Sticker that is now available lower on the page.
- In Production
Your vehicle has been built and we are arranging shipment to your dealer.
- Awaiting Shipment
This step could take a few days to a week. Select the "Learn About Your Vehicle" link for information and videos about your new vehicle.
Your vehicle is In Transit or on its way to your dealership. Transit times vary from an average of 12 - 28 days based on your location and the plant where the vehicle was built. This is a great time to explore "Ford Accessories" to see how you can personalize your vehicle. Don't forget to add comments to the short survey so we can enhance the Order Tracking Site.
- In Transit
Your vehicle has arrived at the dealership and should be ready for pick up in a few days. Your dealership will be able to provide the specific date and time for delivery
I’ve heard the palsapp doesn’t always work for those of us on the east coast. I’ve been watching that site as well and it’s always said (from April 29th thru today) it’s in New Castle DE with a pending status. Build date was May 18th and ship date was May 19thpalsapp was the train item. Once you have a VIN you can track it on palsapp.com
That reminds me of a sign at Hooters "Free beer tomorrow" but every time I went back the sign never changed it was always tomorrow :-( Cheer up my friend your tomorrow is coming soon.My latest email stated my Bronco Sport will be built tomorrow. I was sooo excited until I realized that tomorrow never gets here. If I’m lucky I will have mine by the middle of September if it isn’t set back again. Seven months just isn’t acceptable.
Right. Mine was 6/21 for a while too. Never got your build's been rescheduled type email. So I followed up with Ford customer service and was given new build date of 7/12. Might be worth checking with them.I just got an email that says my new build week is June 21? But plant is supposed to be closed that week?
As far as I know, there is only one plant in Hermosillo Mexico. If there is another, Ford has kept it under wraps.Some were using the tracker posted on this forum’s menu which no longer acti
It depends on what plant it was built plus the geography shipping route to your dealer. May be waiting for other builds so to fill up rail car or truck heading in your direction. The only true way to find out status is by asking your dealer to look on visibility report.
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