Waiting room

magicbus

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How are people tracking orders once shipped? I tried Pals app but it shows not found.
Your dealer can print a Visibility Report and this will show what train carrier currently has your car and where it was the last time it passed a railroad car scanner, usually 3-4 times a day. If I recall correctly yours will go to Illinois then head to Tennessee and then to Florida.





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Dominguez1

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Your dealer can print a Visibility Report and this will show what train carrier currently has your car and where it was the last time it passed a railroad car scanner, usually 3-4 times a day. If I recall correctly yours will go to Illinois then head to Tennessee and then to Florida.
Mine shipped the 29th so I wonder how much it has updated or not. I wish the Pals app was updating! I hate to keep bothering the dealer 😂😂 I’ll try to wait till Friday to ask them for an update.
 

magicbus

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Palsapp won’t update if they don’t handle the shipping. I have yet to hear of anyone on the East Coast who had their BS shipped by a palsapp affiliated carrier. Maybe someone has and they will chime in.
 

CodeGR

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The other commenters commented. Basically the palsapp tracking doesn't get used until your vehicle moves from rail unloading to your dealership.
 

Dominguez1

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I think mine is on the same rail as all of yours except I’m in Florida so I feel like it totally went the wrong way 😂. Says it’s in Illinois now, hopefully it will start going south soon or off load onto a truck going south.
How long did it take to get yours?
 

CD27

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Have a Badlands on order.
Might? Was it an official for email........ That is very odd.
Yep, it was from Ford. But I've read about them changing dates often, it currently has not changed from that date yet. :)
 

omahafordowner

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Got my build date email tonight:
Ordered 3/19/21, order confirmed same day.
Email today, 4/15/21, with build date of 6/14/21
BL/BL, Area 51, 360+, tow, cms and 235 tires.
Same specs as me but in Carbo. Gray, with same build date as me, but I ordered 2/3/21.
 

Martinjv71

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Yep, it was from Ford. But I've read about them changing dates often, it currently has not changed from that date yet. :)
Yes they change dates often but to use the word "Might" in an official email just sounded odd to me. The usually give you a firm date, but can change it.
 

JerryC

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Same specs as me but in Carbo. Gray, with same build date as me, but I ordered 2/3/21.
It would be nice if Ford gave us the magic decoder ring for how/when they do production runs.

Some of it may be priority based upon what dealer put in the order and you'd think they would group like vehicles (colors, options) together when they can for efficiency.
 

magicbus

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It would be nice if Ford gave us the magic decoder ring for how/when they do production runs.

Some of it may be priority based upon what dealer put in the order and you'd think they would group like vehicles (colors, options) together when they can for efficiency.
But you have to add it parts availability and filling a train car that can make it to the final destination on the rail system before off-loading for local delivery by truck. I once was part of a team writing software that the Navy used for scheduled rebuilds of planes. I have to tell you it is a lot of work making sure the parts that are put together in assemblies are available and the assemblies built before even starting on a plane. I'm pretty sure custom building all of these vehicles is just as complex.
 

SBronco

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How long did it take to get yours?
Mine took exactly 3 weeks to get to south Florida. It went all the way up to Illinois and then took the scenic route through Kentucky through Tennessee, then all the way down to Miami. From there it got on a truck and was brought up to North Palm Beach in 1 day. The pals app never updated because it didn’t use that carrier. All this info I got through the dealership on the vehicle visibility report.
 

ashleyneven

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Hi all, ordered a Rapid Red OB, OB+, 360+, Tow on 6 April. Have not received anything official from Ford or the dealer yet. I see others have gotten emails in short orders while for others, it has taken weeks. Hoping we'll receive something soon.

Curious for any other Canadian owners out there, did yours come across the border by rail or were dropped in US and trucked to final destination on this side?
Hi. I ordered on March 15th and did not receive an order confirmation. On 4/23, I did finally receive a production date of 6/28. Nothing has changed since.
 

13MikeH

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I'm guessing if you did not hear anything until 4/23 you were already pushed to June due to supply issues. The rest of us targeted early were just pushed to the back of the line with you :)
 

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