I don't know that Ford chat will give that level of information. I haven't contacted them and asked for the railcar number yet. Perhaps today I'll be a pest again.
I think your friend has it about right. Highly likely people at your dealership simply do not know how to pull the particular report so instead they share info from the reports they do know how to access. We lucked out in getting to see the VVR. The manager kept showing us screens and saying "This is all the reports show". Had it not been for another salesman standing there who happened to know how to pull the report we would never have gotten the railcar number.
I won't be asking for a railcar number, just going to wait it out until I get the call
My guy told me it was in Arizona (shipped Tues, in Arizona Thurs morning) when he gave me the dealership's estimated delivery date. I'm just happy I'm through the building part and it is out of Mexico.
More data is always better. The couple of data points I have for W. Wa deliveries is exactly the same: 20 days. You're likely right that it was inadequate knowledge rather than inadequate character. As for the usefulness of the information, being able to see progress is encouraging since the other option is a 5-6 week void of new data.
Is that from the Ford chat?
Some movement!
Congrats! I think you found 1 of the 3 agents who know how to pull the VVR
Some movement!
I got location info and a railcar number from Ford chat. CSX says the car is empty, so it's either a very laggy system or I got bad data.Congrats! I think you found 1 of the 3 agents who know how to pull the VVR
Pretty sure you want to be checking UP. CSX handles east of the Mississippi.
Can we see what you asked?
Some movement!
I'm in Michigan
I ordered 2/14/22 and so far I’ve had dates come and go. They said my blend date was yesterday but I doubt anything came from it. (I know I posted earlier it was 6/6 but I misread the date). I’m just bummed at this point.
What data have you gathered from where so far?
I’ve called ford since my salesperson has been hard to get in touch with. Originally I was supposed to have a date of 4/27, it came and went, I called Ford and they gave me two dates for the same week one was 5/30 and the other 6/1. When I called this past Friday they said 6/4. ( I don’t get the emails cause my dealership ordering manager messed it up ?).
