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UPDATE: I found my car.
I used the chat feature on Ford's site, and the rep gave me the tracking number (same one the dealer gave me) but also gave me the rail. I was using CSX instead of Norfolk.
My car is in Delaware. That's an hour away. So...SOON?!?!
<original post below>
I guess when you call CSX you use the number and initials at the top of your window sticker? (UPDATE: Do I need to get the initials and number from my dealership?)
So—making up a number here: PR D90089—when you say or push in the initials, do I use PR? PRD? Not that at all?
The machine cannot understand P and I can’t punch in PR because they are next to each other on the phone and end up being four 7s.
This is so absurd.
Help?
I used the chat feature on Ford's site, and the rep gave me the tracking number (same one the dealer gave me) but also gave me the rail. I was using CSX instead of Norfolk.
My car is in Delaware. That's an hour away. So...SOON?!?!
<original post below>
I guess when you call CSX you use the number and initials at the top of your window sticker? (UPDATE: Do I need to get the initials and number from my dealership?)
So—making up a number here: PR D90089—when you say or push in the initials, do I use PR? PRD? Not that at all?
The machine cannot understand P and I can’t punch in PR because they are next to each other on the phone and end up being four 7s.
This is so absurd.
Help?
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