There’s A Good Chance Your Ford Needs A Sync Update (Customer Satisfaction Program 24B47)

[theclipper]

Is there any way to do this update at home? I've got a '23 BL and have recently had the issues where settings aren't sticking. It constantly reverts back to only giving 2 pages of Sirius presets, instead of the 6 that I had always kept it set at.

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[cprcubed]

What is the current version of SYNC you are running? Cheers!

 

[Dude]

Is there any way to do this update at home? I've got a '23 BL and have recently had the issues where settings aren't sticking. It constantly reverts back to only giving 2 pages of Sirius presets, instead of the 6 that I had always kept it set at.

You can upgrade to Sync 23188 yourself at home

 

[theclipper]

You can upgrade to Sync 23188 yourself at home

Awesome! Apologies if I missed this, but is there any post/article detailing how this is done?

Thanks

 

[cprcubed]

Here's the website where you download the file: Update Ford SYNC® & Navigation Maps | Ford Owner Support
Here are the instructions to install it if you can't find those. Cheers!

 

[NickAtNight]

...though it does require owners to take their vehicles to a dealer,

I have mine set to auto-update. Just checked. I am now current.

 

[thomasm23]

I have mine set to auto-update. Just checked. I am now current.

What Build do you have currently?

 

[NickAtNight]

What Build do you have currently?

Bah, vehicle speaks with forked tongue ! (On 22200)

says it is current…
View attachment 50804
but Ford says differently!

View attachment 50805
View attachment 50804 View attachment 50805 View attachment 50804 View attachment 50805

 

[Dude]

Exactly…. Cannot trust what the vehicle says about itself by scanning

To find your Sync 3.4 Build Version (do not scan for updates):
Select SETTINGS tab, then
Select GENERAL tab, then
Select ABOUT SYNC tab
It will show the Build Version (latest is 23188 Product).

First step is to manually update to the latest Sync software:

SYNC 3, Software Version: 3.4 Build 23188 PRODUCT (or later version if available)

Follow Fords instructions at this link to download to your own USB Device then install Sync in your vehicle.

https://www.ford.com/support/sync-maps-updates/

 

[theclipper]

Thanks all! Was able to get my system updated this AM.

 

[DSB Snag]

Luckily, this issue is relatively easy to fix, though it does require owners to take their vehicles to a dealer, where a software update can be applied to impacted vehicles. This update is being offered at no charge to the customer, and those with an affected model can choose to do so either at a physical dealership, by utilizing mobile service at the location of their choosing, or by taking advantage of Ford’s pick up and delivery service.”

We don't have these issues; but, our Bronco Sport Badlands with Navigation won't sync with Traffic. sirus xm has updated it multiple times..but, traffic wont' sync.

It says its not subscribed even though it is.

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