My OB was sandblasted by a winter road maintenance truck-Dashcam footage

[missOutsyder]

I have to share my woes with those who understand. My A51 OB is under 4 months old. It has under 4,000km on it. I love it, is my pride and joy. I had it professionally ceramic coated from new and I have touchless washed and hand dried it at least every 2 weeks. Even in the winter. This is how much I love it. I am bona-fide obsessed.

Everything has been going swimmingly until about month 3, when I noticed my hatch proximity sensor stopped working. I have managed without but have intended to take it in so Ford can fix it.

Then, the week before Xmas we had a deep freeze. It was between -25°c and -37°c and basically my battery wouldn't hold a charge every day for 3 days, even after running it for 1.5 hours. I showed up at the dealership without an appointment on the Thurs before Xmas and asked them to load test the battery. They did and said it dropped to 8 volts after 3 seconds, so they immediately replaced the battery under warranty. Hurrah. ("new" battery in a new car though?!?)

Then 2 days ago I was driving home and a winter road maintenance truck basically sand / rock blasted me. It chipped and cracked my windshield so bad that it has had to be replaced today. My ABSOLUTELY FLAWLESS paintwork & ceramic coating has been damaged to drivers side front & side and i'm really upset. THANK GOODNESS I have a dashcam so caught the incident. My windshield deductible is $200 which I just paid and i've lined up 2 places to quote me on the paintwork / ceramic repair.

You need volume up on the video to hear me gasp as I see the rocks coming. Then you’ll hear them pelting my BS. Then I swear etc.

If it had been my 2013 Hyundai which was dinged to death I don't think i'd have cared too much. But I am really upset. Especially as I have taken great care and pride in keeping it beautiful. Many people have stopped to talk, commenting on how gorgeous & shiny it is when I have been out & about and I really enjoy that, i've been a BS ambassador really, haha.

I don' think it's unreasonable to be upset at this damage. I have already started a claim with the Ministry of Transportation who will investigate whether there was negligence by the highway contractor.

It was a quiet road, +3°c, damp but not icy. Is the driver expected to turn off the sand/gravel sprayer? Turn it down? Reduce the spread? Surely it can’t be right that passing vehicles get sandblasted & damaged? The paint damage might seem minor to most, but I’m heartbroken TBH.

If you haven’t already, go and invest in a DashCam!!

 

[Art4All]

I'm sorry that happened to you. I would be pissed.

 

[missOutsyder]

Thanks for the moral support Art4All. Yeah it’s pretty $hit

 

[Phil_R]

Wow! It seems that some highway workers/contractors could care less about the damage they cause. What really makes me mad too is all the big dump trucks with a message painted on their bed dump gates saying they are not responsible for damage. Bullshit! If you cause damage, you are responsible. Just as this driver spreading rocks/sand is for the damage to your beautiful new Bronco Sport. I feel very bad for you. You should not have to spend a dime and the contractor and his company should pay everything to get it fixed to as new again. Let us know how things work out for you, KT. Good Luck!

 

[RSH]

That's unfortunate, especially with a practically new vehicle, sucks big time.

Other than the windsheild being damaged and having to be replaced, at least now the first paint chips are out of the way as well.
The first ones are always disheartening.

Another spin.
If you are going to use the BS for any offtoad activity, and paint chips are the worse that happen, you'll consider yourself lucky.

 

[69cuda340s]

You should consult with a lawyer. Most law offices will take a phone call and provide feedback advice and can tell you if it is something they will take on. Without that video you would definitely be out of luck.

 

[Escape2Bronco]

Well, that stinks. Let us know how things work out. Really bad when it gets you in the on coming lane.

 

[missOutsyder]

Wow! It seems that some highway workers/contractors could care less about the damage they cause. What really makes me mad too is all the big dump trucks with a message painted on their bed dump gates saying they are not responsible for damage. Bullshit! If you cause damage, you are responsible. Just as this driver spreading rocks/sand is for the damage to your beautiful new Bronco Sport. I feel very bad for you. You should not have to spend a dime and the contractor and his company should pay everything to get it fixed to as new again. Let us know how things work out for you, KT. Good Luck!

Hey Phil, thanks for sending good luck. I do feel like I shouldn’t be out of pocket & I do really want it back to like new…as it was. I will update on this thread as things develop. Next week I will take it to my guy who did such an amazing job of my ceramic coating to get an opinion on how much is ceramic damage vs paint damage & take it from there…however I have already initiated my claim to get it in the queue.

 

[missOutsyder]

That's unfortunate, especially with a practically new vehicle, sucks big time.

Other than the windsheild being damaged and having to be replaced, at least now the first paint chips are out of the way as well.
The first ones are always disheartening.

Another spin.
If you are going to use the BS for any offtoad activity, and paint chips are the worse that happen, you'll consider yourself lucky.

Fortunately, I do enough off roading at work in a work vehicle so I don’t really need to do it in my own beauty! Essentially this is my pride & joy and a project for cool upgrades to make her look badass & stand out from the crowd ?

 

[missOutsyder]

You should consult with a lawyer. Most law offices will take a phone call and provide feedback advice and can tell you if it is something they will take on. Without that video you would definitely be out of luck.

I hadn’t really thought about the lawyer angle but yeah, why not? I’ll line up a couple to call next week for an opinion.

Thanks for the tip

 

[missOutsyder]

Well, that stinks. Let us know how things work out. Really bad when it gets you in the on coming lane.

Cheers, yeah it does. I realize it could have been so much worse but it doesn’t need to have been worse for me to feel pi$$ed about it.

 

[pkmed]

My goodness!! I would be upset. Don’t blame you a bit. I don’t have any advice that hasn’t already been offered and I agree about having a dash cam, putting one in next week. But I definitely empathize and I’m sorry that happened.

 

[Tigger]

When you talk to your insurance and make a claim, be sure to tell them you have a video and it is the other person’s fault. If they see a way to pursue recoupment, a good insurance company will do so on your behalf. And in my experience, you have made it possible for a positive outcome.

 

[WLK]

Sorry, that happened to you. Hopefully, it's just the ceramic coat but if not I'm sure it will be covered by ICBC. On the coast, we need to be leery of dump & transport trucks as they can chuck some pretty damaging debris at you. Good thing you have the dash cam video, good luck with everything.

 

[Meanderthal]

Hey Phil, thanks for sending good luck. I do feel like I shouldn’t be out of pocket & I do really want it back to like new…as it was. I will update on this thread as things develop. Next week I will take it to my guy who did such an amazing job of my ceramic coating to get an opinion on how much is ceramic damage vs paint damage & take it from there…however I have already initiated my claim to get it in the queue.

Since the damage to the paint is visible, it’s more than just the ceramic coat, it’s paint damage (at least clear coat). The ceramic coating is so thin you would never be able to tell if it was just damage to it.

Sponsored