Perfectly said. Website didn’t have 22’s and dealerships didn’t have 22 brochures. No one knew until it was to late.For what it’s worth, when we went to pick up our ‘22 BL on January 24th, I asked for a ‘22 BS brochure to keep with all of the paperwork for the vehicle. I was told they didn’t have ‘22 brochures for any vehicle yet and didn’t expect to get any until April or May at earliest.
When we initially went to the dealer to inquire about the BS, we were given a 2021 brochure to look at for the trim and options available. When we ordered our 2022 BSBL in September of 2021, we were informed of the differences in the packaging names and the options included in those packages for MY22, but not of any other changes to equipment that would be considered “standard”. I asked for a ‘22 brochure at the time of ordering as well, obviously they had none.
One would assume that the most reliable information the typical person could get would be from a dealership, especially since at the time of our order, Ford’s build and price website still only allowed you to build 2021 models.
I’ll admit, the more items I find out about that Ford took out of the 2022, the more annoyed I get. Not because I need them or in some cases even want those features, but because I feel I’ve been snookered. My vehicle was ordered before any of these changes went into effect, how was I supposed to know? Had I been informed and told that I could get the folding headrests and digital temp knobs for X amount more money, I probably would have bought them. But that’s not even an option.
How hard would it be for Ford to put out a press release that says “Model year 2022 Bronco Sports will no longer come with folding headrests, sorry for any inconvenience”? Just seems to me it’s a little underhanded, and that really sucks because I’ve been a Ford guy my entire life, I don’t want to think of the company in that regard.
Like I said before. I thought after research that I wanted a 21 due to the removal of intelligent access as standard on the 22 BB. When the 22 there had it I took it. Had I know all of the differences I would have waited for a 21 easily. And right now I’d be significantly happier. Instead I’m looking for what I want to replace it.
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