It couldnt hurt to call Ford. You can give them the vin and you'll get an answer
It's kinda crazy that the delay would be so long. I haven't sorted it out with my dealer yet, hopefully I'll get mine or get a refund idk. It seems that the experience that most are facing at the dealer is that the dealer has no knowledge of the crossbars needing to be included, or that they don't even have them and really don't know when they will be receiving them. Makes it frustrating for both the customer and the dealer. It'd be nice if Ford would send out a statement to the dealers to let them know that yes if a First Edition is or was sold, it comes with the crossbars (although they may show up much later than the vehicle itself). That way at least the dealer would be able to understand that we are missing something and to keep an eye out for when our crossbars actually show up.
Good afternoon Bryan,
Not sure if I mentioned this or you checked my profile but I'm the Ford Fleet Manager for a family owned and family run Auto Group in and around Houston, TX. In my 20 years of doing this I've seen a lot of crazy things and would venture to say that this matter is just an oversight and was not done intentionally to rip loyal customers off. This thing just has to get to the right person so it can be handled in a manner that provides the best solution for everyone. Just doing the math on the cost of the cross bars alone for the Bronco FE eclipses $600K. So it's not a decision that's going to be made outside the Executive Office. Stay tuned for more information to come...
Well let's just say that slogans sentence is 50% correct. It's one of a kind but not fully loaded.The crossbars retail at $340. This was a build and price error and oversight from Ford (not the dealership) like you said. The sticker was correct, it was the build and price that had the price mistakes like several other options. No way do I believe this was done to rip on customers, it was a mistake. No dealership should have to pay out their pocket for fords build and price mistake. Now if they want to, that’s on them. One way to fix it would be for Ford to give FE customers a $340 accessory credit ($340x2000=$680,000) that’s on them.
I think they sold 5,000 bronco sports in December so hypothetically if they were all atleast base trim msrp that’s $28,000x5000=$140,000,000-the cost to produce and sell each unit.
Yes it does have that going for it...
I know that feeling but it's my wife's new ride I just ordered myself the Outer Banks trimmed Bronco.Don't get me started on the FE "fully loaded" rant because I will.
The Sport belongs to my wife as well. I had a reservation for a 2 door but cancelled. I might jump back in, but I have about 3 years before I retire. An order for a full size Bronco placed today should arrive about that time. Lol.
