Brand New Major Transmission issues

[Mark S.]

I took it to Bob utter ford in Sherman Texas at least five-seven times just for axle, honestly don’t remember How many. Even had a lady contact me on this forum that was a ford representative who had engineer look at it. My service rep said they were tired of me bringing it in because they were wasting their mechanics time. Her words not mine were drive it till it breaks then call them back. Wtf. At this point they replaced water pump been because it kept loosing water but none on pavement or leaking out. I figure burning it somehow, axle is still growling, catalytic converter flex pipe is cracked, and now transmission shifts Into reverse or drive while in park or while in drive might shift into reverse. It’s sporadic, i have given up. I have a pretty piece of lawn art. My daughter has only driven it on roads no off road use at all. We are hoping her free legal at work will get some resolution. She already has bought another car. Bronco sport is a great looking car but is a piece of.

Did you keep any records?

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[Murphey]

No but you know they did, have to account for their time

 

[Jmuns]

No but you know they did, have to account for their time

Have you read this thread? Seems to be similar to your issue.

https://www.broncosportforum.com/forum/threads/power-train-malfunction-gear-selected-will-engage-at-low-speed.9247/

 

[Wild Pony]

I will let you know when I hear back from the dealership. I am aware that Ford used to own 50% of Mazda. This was not meant to be a whiney post. I have only stated the facts regarding a car that is not even a month old.

I hope Ford service is responsive it’s a quick programming fix.

 

[MrMagoo]

My Bronco Sport was purchased on 8/24 and now has been in the dealership for 9 days. Ford has still not decided what parts to replace. Soon it will be time to make my first payment and I will have only been able to use the car for 18 days . Called Ford Customer relationship Center -- what a JOKE!!! Please make all of the comments about whining that you want to , you can also make my first payment for me. I have to travel out of town , but I am limited on the number of miles that I can out on the "loaner car" or I pay a per mile fee. Also if the loaner car gets dinged in a parking lot, I have to pay yo have it fixed when it is returned..

 

[MrMagoo]

Ford Customer Server refers to themselves as advocates. How come my blood pressure is so much higher after wasting over 30 minutes on the phone with the advocate?

 

[MrMagoo]

Ford Corporate finally told the dealership what parts to replace on my cars transmission . The dealership is expediting my repair. I have to say I have been very happy with local dealership and vey disappointed with Ford corporate

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