AUDIO BUTTON NOT WORKING

[PembyBronco2021]

What Build version of SYNC do you currently have installed?

How do I find out the version?

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[thomasm23]

How do I find out the version?

Using the center screen;
Tap Settings
Tap General
Scroll down to About SYNC
Tap About SYNC

 

[PembyBronco2021]

Using the center screen;
Tap Settings
Tap General
Scroll down to About SYNC
Tap About SYNC

Build 23188_PRODUCT

 

[thomasm23]

Build 23188_PRODUCT

Can you make a video and post to show us what is happening?

 

[Dude]

Yes thanks DUDE that's the first thing we tried

How about the fuses, checked those?

 

[Me3]

I know it’s obvious and asked already, but did you try pushing the button in the middle of the volume knob?

 

[Origin]

Has anyone found any fix to this? I am now experiencing this issue. I have pressed the button on the radio, I’ve done the soft reset, I’ve unplugged the battery, and nothing has worked. I am not sure what else to do to get my audio working again it is very frustrating.

 

[PembyBronco2021]

Yes my local mechanic did an assessment and reset / rebooted the radio module. Fixed the problem

 

[Origin]

Yes my local mechanic did an assessment and reset / rebooted the radio module. Fixed the problem

Do you know how it was rebooted? Or should any local mechanic know how to do that?

 

[PembyBronco2021]

Sorry I'm not sure he connected it to his computer and worked his magic

 

[CancunBadlands]

Sorry I'm not sure he connected it to his computer and worked his magic

Looks like he used ForScan to did it

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