A Poll for Science - How big of a role does dealer size play in delivery time?

[Warpious]

How do I vote medium dealer exactly 4 mos to the day?

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[Elegance]

How do I vote medium dealer exactly 4 mos to the day?

I'd say vote prior to 4 months since it arrived the day of. It technically wasn't later than 4 months. ?

 

[Warpious]

I'd say vote prior to 4 months since it arrived the day of. It technically wasn't later than 4 months. ?

That's how I voted since technically the ice storm delayed it by 2 days. Interesting trends showing up so far

 

[Osco]

You don’t know any more about this process than anyone else. There are examples in this forum that contradict your “theory” of how the process works. There is some accuracy in your description but there are clearly more factors than just your place in line and the availability of parts to build vehicles.

Conjecture is all any of use have on this one.
As for hard data there is none, the public can only guess.
Why does my very low volume small town dealer seem to have no problems with special orders ?
They arrive in the same length of time as the very big dealers.

 

[Meanderthal]

Conjecture is all any of use have on this one.
As for hard data there is none, the public can only guess.

Right, so why present some theory you have as "it's simple...."? It's pretty obvious that it isn't simple.

 

[Osco]

Right, so why present some theory you have as "it's simple...."? It's pretty obvious that it isn't simple.

I still say it’s likely very close to what I said on certain Issues.
Oh btw today just an hour ago I stopped in at my Ford dealer. Was trying for a jug of premix antifreeze. All they have is concentrate.
So I asked and my sales guy to read this thread.
He did and laughed a little. Said he knows of no big dealer advantage other than the more you order at one time the bigger dealer discounts come into play, volume buying. As far as special order vehicles he said that’s a big number and very hard to keep up with a major supply/parts Issue that’s just not getting better.
Added that Ford keeps a tight lid on the plants operation methods.

 

[Osco]

You don’t know any more about this process than anyone else. There are examples in this forum that contradict your “theory” of how the process works. There is some accuracy in your description.

Your correct I don’t, as you say nobody else does either.
As for accuracy in my description once again your correct. You contradicted yourself just as I did.
We are all just guessing. This Thread should be Interesting.

 

[Osco]

Right, so why present some theory you have as "it's simple...."? It's pretty obvious that it isn't simple.

To you maybe but right or totally wrong my Opinion was presented after a little logical thought on my part. I voiced it.
And I’d bet a cheap six pac that the truth Is simple. We are just not in the corporate loop.
I’d like to hear from a big company CEO, I’d bet that would be an informed opinion right ?
Peace !

 

[Elegance]

As far as special order vehicles he said that’s a big number and very hard to keep up with a major supply/parts Issue that’s just not getting better.
Added that Ford keeps a tight lid on the plants operation methods.

That's part of the fun. I'm sure the theory crafting sounds silly to someone who actually knows how the order fulfillment system works. We do have a lot of anecdotal information from the stories on this forum that the "single file line unless parts are unavailable" method may not be the only explanation. Like you said, the plants operate in mysterious ways. There's something else going on that may cause newer placed orders to be built with the same trim, packages, and same required chips before older orders also waiting on the same chips and parts. This poll is meant to explore how one single factor might play into the overall explanation (if it does at all).

 

[Meanderthal]

I still say it’s likely very close to what I said on certain Issues.
Oh btw today just an hour ago I stopped in at my Ford dealer. Was trying for a jug of premix antifreeze. All they have is concentrate.
So I asked and my sales guy to read this thread.
He did and laughed a little. Said he knows of no big dealer advantage other than the more you order at one time the bigger dealer discounts come into play, volume buying. As far as special order vehicles he said that’s a big number and very hard to keep up with a major supply/parts Issue that’s just not getting better.
Added that Ford keeps a tight lid on the plants operation methods.

I have no doubt that if an order comes up for scheduling and the parts needed to fill that order will not be available by the build date, that order then gets bumped. That is a pretty obvious scheduling parameter. But only one parameter.

For example, yesterday someone with the exact same order as mine (color, model, options, addons) placed on the exact same day, received their build date. Is it possible that the parts to build a vehicle like that were used up between their order and mine, sure. Is it likely? No. So, we are left wondering what other factors would be affecting the scheduling of a build, if it's not the content of that build.

As your sales guy stated, Ford is not forthcoming with details. He doesn't know very little, if anything, more than you or I. Because we frequent this forum and can see what is happening with lots of different orders, we might even have a better sense of the process than the sales guy. I think the point here is to use the power/information from a large dataset to try and pierce through the veil that Ford has on the process. In this particular thread the question is "does dealership size affect build scheduling?" We may never know and I cannot even answer the poll and see any results since I don't have a build, or delivery, date yet.

 

[thekingprawn]

That's part of the fun. I'm sure the theory crafting sounds silly to someone who actually knows how the order fulfillment system works. We do have a lot of anecdotal information from the stories on this forum that the "single file line unless parts are unavailable" method may not be the only explanation. Like you said, the plants operate in mysterious ways. There's something else going on that may cause newer placed orders to be built with the same trim, packages, and same required chips before older orders also waiting on the same chips and parts. This poll is meant to explore how one single factor might play into the overall explanation (if it does at all).

I describe the line as winding through a maze with lots of entrances and exits. An order can be moving along smoothly towards the promised land of a scheduled build week when suddenly a bunch of other orders slip in front or the order may just randomly be shunted to the outer darkness for no discernable reason.

I surmise that the process is not 100% automated and that zone managers and regional schedulers make a lot of the decisions, especially concerning the allocation of limited build slots when there are so many material constraints. A dealer's working relationship with those entities could have either positive or negative effects on any individual order without the customer having any knowledge or bearing on the process.

One thing I do know is that it was reported that February sales of Bronco Sports broke down 77% dealer stock to 23% retail orders. Now all of a sudden Ford isn't scheduling BS stock orders and is only scheduling retail orders. Seems to me they might could have done a few more of those and a few less stock orders in the preceding months. However, I realize there are other constraints that bear on the process and the decisions that were made. For the moment we (those who got scheduled) should take the win and those who languish yet should give their dealers what for until they produce some kind of answer beyond shoulder shrugs and appealing to Ford's mystical scheduling process.

 

[Jubaea1]

There is no option on the poll for Over 4 months…Ordered and never arrived…never even built yet. ?

 

[Elegance]

There is no option on the poll for Over 4 months…Ordered and never arrived…never even built yet. ?

This poll is intended for those who have ordered and recieved their Sport already. Please read the additional information in my original post if you're curious why.

 

[Jill]

Hi folks. I'm an ecologist by trade, so naturally I have to question the Bronco Sport ordering process just as I would anything else - With the scientific method! This is a poll to find out how much influence the size of a dealership plays in custom ordered Bronco Sport manufacturing and delivery time. Please answer this poll if you have custom ordered a Bronco Sport and have already recieved your order.

For the purposes of this poll, dealership size may be slightly subjective. "Large" dealerships refer to dealerships who recieve a high amount of volume and may be located in major cities or metropolitan areas. "Medium" dealerships refer to those who may be in towns with a population base around 100,000 people and receive a medium amount of volume. "Small" dealerships are just that - The Ford dealerships operating in small towns whose customers are primarily those in just that area who may not recieve and sell as many vehicles as medium or large dealerships.

The average Bronco Sport order fulfillment time seems to take anywhere from 3 to 9 months. I have used 4 months as a median timeline. Anything less than 4 months is considered to be a speedy delivery, anything more than 4 months may be slower than average. The factors contributing to delivery speed are numerous (and possibly unknown), so a large sample size from this poll may help to clarify the role of dealership size/allocation related to order fulfillment.

Thank you for your contribution to science!

Larger dealerships will typically have more allocation but they also have more customers so dealership size should not make a difference.

 

[thekingprawn]

Larger dealerships will typically have more allocstion but they also have more customers so dealership size should not make a difference.

With COVP dealerships should get incremental allocation for confirmed retail orders, so theoretically normal dealership size allocations shouldn't factor in at all. In the current supply environment there doesn't seem to be enough parts to even fill retail orders fully or within a standard timeframe, so allocations are back whether Ford wants them to be or not. Maybe one day things will be more normal and the program will function as designed.

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