You can go the SmartProgram website directly to file a claim or repair. I would suggest that your response from the dealer is unwillinglness to deal with the paperwork. I have never had any issues with them over 3 vehicles.
Might recommend another service centre for thew repair work
I reset one of my trip meters to track any of the changes post the update, however prior to the update I was averaging about 7.7L/100km (30mpg) in real life. Mostly highway commuting into the city. Can't say I've had any complaints! Mostly leave the GOAT mode in 'Normal'.
Yeah...., I'm still trying to wrap my head around the number of service complaints I've seen on here.
I can't say enough about my dealer, diamond winner for 5+ years and I still take my '06 F150 there for service because frankly, I don't trust anyone else. Purchased 3 vehicles from them, been...
Fully understand that Mark and as a systems trainer, I appreciate the input and not going to minimize the infromation presented.
My observation is from the point of the fact that there is no "touch reference" on a flat screen as opposed to manual controls and having to "tab" between multiple...
I have recently driven a Ford Edge as a loaner while by BB was in for service. This unit had the newer larger format screen with the integrated controls. While driving during some extreme inclement weather, I found the the screen difficult to control the HVAC I needed quickly due to window...
Not related to the BS directly however, we have several other Ford's at work with low mileage and very short drives when in use. We installed battery tenders on all of them as there is a constant drain on with all of this new internal and wireless tech.
All vehicles resolved their low battery...
38,900kms, Brake recall done, regular oil changes, still waiting on the fuel injector recall parts, no other issues and a great dealer experience (after 12 family vehicles) no real issues and still love the BB!
Have you tried manually setting in night mode only? Mine doesn't get hot and I found the daylight screen far too distracting. Mine is set to night mode all the time.