I loved my 21 OB for the first couple years too, drove it with zero problems. Then, out of the clear blue, it stranded me twice completely losing power in the middle of the road. It scared the crap out of me and it put myself in great danger of being injured.
I lost all faith in the car and...
I quickly came to the same conclusion as you regarding the Ford reps who reply on this site. It's all a joke to make themselves look better.
My 21 OB stranded me twice within a couple weeks. Since I lost faith in both Ford and my OB I've traded it in on another vehicle. It was very off-putting...
I'd get rid of it. That's what I did after my 2021 OB stranded me twice within 8 days. I was fed up with the Bronco and my local Ford dealer. I had a tinge of guilt the first couple days but that feeling soon left me.
Recently the same thing happened to me. Search my user name for more details.
First time they replaced the battery, 2nd time was a bad/loose ground wire. I'm sure the 2 incidents are connected to one another.
Good luck with a diagnosis/fix.
Be careful with this warning. I had this warning a couple times, the car started and I thought all was well. Within a day or 2 my BS OB completely failed while stopped at a red light. Battery replaced, then car failed again a week later.
No I don't, this is above my paygrade ;). The paperwork says "Found chassis ground backed off from body, resecured ground, vehicle started. Cleared codes and tested functionality."
I'm suspicious due to this happening one week after new battery installed but it could be a coincidence.
I thought the same thing. The sad part is that my car sat on their lot for 11 days waiting for the diagnosis. Fortunately, they gave me a loaner car and I'm grateful for that however my overall experience has left me annoyed.
Update to the trials and tribulations of the failures of my 2021 Outer Banks. Short recap, awesome car for first 2+ years, 23,500+ miles. Out of the clear blue it completely failed at a red stop light, went into auto stop, then completely shut down. My portable battery jump got me home and then...
When my 2021 OB was towed out of my garage last week (see my other threads for details) the tow truck driver pulled the manual release to attempt to get the car into neutral. That set the parking brake right away which he thought was a safety feature installed by Ford. Obviously not to practical...
Sounds like the first time my car died a few weeks back, see my thread here:
https://www.broncosportforum.com/forum/threads/trusty-til-now-2021-ob-died-in-traffic-today.9859/
This happened yesterday:
https://www.broncosportforum.com/forum/threads/trusty-til-now-2021-ob-died-again.9949/
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