They probably just forgot to attach your email to the order. Call your salesperson and they should be able to forward it to you.
Make sure that they actually put your email address in on the order and that they entered it correctly. I had my confirmation before I even pulled out of the dealerships parking lot.
They put it on the dealer paperwork, but none of my info is on the Ford Preview Order printout they sent me.
Well just a note that I managed to get in touch with my salesperson via text (probably more direct than email), they said the order was all good to go and confirmed - now fingers crossed that's all accurate!
Ask for a copy of the DORA. That is the electronic document Ford sends to your dealer with all the details of your order. That will confirm accuracy. Make sure you get your order code. When you are finally issued a production week you will get a VIN and that is when you can log into the tracker for the first time. Be sure you have a Retail Order and Invoice from your dealer and not just a preview order. This prevents them from doing any surprise upcharging on you.
I’ll reach out first thing in the morning to see if I can get the DORA. I’m using the Z plan for the order, so the docs I have from them are the dealer internal order laying out the pricing including that (and all taxes, dealer fees, etc) as well as the Ford preview order with all the plan pricing. The preview order also has my order code. Are those docs enough or are there other ones I should be looking for?
After bugging my salesperson, looks like I got them to attach my email to the order (or, worst case, finally submit the order?). Just got the email from Ford with confirmation.
I was scheduled for this week for the actual build and even had my in production notice and sticker generate last Friday, but I am starting to doubt that it will be done by tomorrow.
Usually it goes into actual production 7 days after window sticker generated. So should be tomorrow if it follows the typical pattern.
So you cancelled your name with that 21 order correct?Welp, I'm back into the waiting room. Not sure what happened with the 21 I ordered, tracker said it was at the dealer being detailed but then a few days later the tracker couldn't find it anymore. I wasn't going to take it but I would've liked to have seen it. Oh well. Frankly I'm happier with my '22 build anyway.
Fingers crossed I get it by March at the very least.
I don't think that order even had my name on it actually. Regardless, it seems like they sold it because the tracking doesn't work anymore and I haven't seen it at the dealer.
