Yet another issue ......

[S Duncan]

Happy New Year to all. So we went to New Mexico for a couple of weeks, went to the little strip mall and when we drove onto the main street the rear left door swung open, I turned back into the next exit and my son got off and closed it and I proceeded to drive onto the main street again, the door swung open again! My son screamed, I turned back in, my son , the one in the front seat, got off and attempted to close the door and it would not latch, I started clicking the lock/unlock on the drivers door and we finally got it to lock. I am pretty upset at this piece of junk, they never fixed it in two visits and now this plus there's a clinking noise under it now. I was not treated well by the manager the times I went in and they kept it too long and wren't very communicative, he was demeaning to me and I told my husband I refuse to take it in and he will have to find the time to do it. To give a little refresher on some of what happened, I picked the Bronco up and turn my signal on to turn right out the Earnhardht Rodeo Ford parking lot, the signal is ticking way too fast. When I took it back the next day (yes I should've gone right back but I was done with them) the manager took a look at it and said that the headlights were disconnected. I asked why, he said he didn't know because they didn't have to lift the hood for anything they had to fix. I said well how do you explain it then it was here for a few days, he said somebody must have it out for me! I asked him if you can open the hood with out the key if the car is locked, he said no, I told him my car is always locked. Anyhow, so done. Yes it is under warrantee, does me no good when the dealer won't fix it and treat you in this manner. I'm a bit upside down on it, how can I get rid of it??

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[Frenchy906]

Insurance fraud would be an easy way out.

Not recommended, but easy way out. Unless you get caught.

 

[S Duncan]

There’s at least one not so nice service advisor there if it’s the one I’ve been too, you can go to a different Ford dealership if convenient for you

I switched to a different Ford dealership for service

In Goodyear. Thinking about Sanderson, just quite a bit further and not sure if they can shuttle if they have to keep it. Thanks.

 

[S Duncan]

In Goodyear. Thinking about Sanderson, just quite a bit further and not sure if they can shuttle if they have to keep it. Thanks.

Sanderson in Glendale, I think there's one in Surprise too. That one off the 303 would be more convenient.

 

[S Duncan]

Insurance fraud would be an easy way out.

Not recommended, but easy way out. Unless you get caught.

LOL, not much of a gambler.

 

[jkernitzki]

As soon as you said Earnhardt, I already knew how it would end.

I’ll add my vote for Sanderson. There’s only the one location in Glendale.

Along the 303 is Surprise Ford at Waddell. There’s also Rodeo on 10 between 202 and 303.

 

[dwrufus53]

Happy New Year to all. So we went to New Mexico for a couple of weeks, went to the little strip mall and when we drove onto the main street the rear left door swung open, I turned back into the next exit and my son got off and closed it and I proceeded to drive onto the main street again, the door swung open again! My son screamed, I turned back in, my son , the one in the front seat, got off and attempted to close the door and it would not latch, I started clicking the lock/unlock on the drivers door and we finally got it to lock. I am pretty upset at this piece of junk, they never fixed it in two visits and now this plus there's a clinking noise under it now. I was not treated well by the manager the times I went in and they kept it too long and wren't very communicative, he was demeaning to me and I told my husband I refuse to take it in and he will have to find the time to do it. To give a little refresher on some of what happened, I picked the Bronco up and turn my signal on to turn right out the Earnhardht Rodeo Ford parking lot, the signal is ticking way too fast. When I took it back the next day (yes I should've gone right back but I was done with them) the manager took a look at it and said that the headlights were disconnected. I asked why, he said he didn't know because they didn't have to lift the hood for anything they had to fix. I said well how do you explain it then it was here for a few days, he said somebody must have it out for me! I asked him if you can open the hood with out the key if the car is locked, he said no, I told him my car is always locked. Anyhow, so done. Yes it is under warrantee, does me no good when the dealer won't fix it and treat you in this manner. I'm a bit upside down on it, how can I get rid of it??

Go see Art Huerta at Sanderson Ford in Glendale. You will not be disappointed.

 

[dwrufus53]

As soon as you said Earnhardt, I already knew how it would end.

I’ll add my vote for Sanderson. There’s only the one location in Glendale.

Along the 303 is Surprise Ford at Waddell. There’s also Rodeo on 10 between 202 and 303.

Rodeo is an Earnhardt dealership. Avoid like the plague.

 

[S Duncan]

Rodeo is an Earnhardt dealership. Avoid like the plague.

Yeah it's Rodeo in Goodyear off Litchfield and I-10. I read their horrible reviews too. Oh well, I have heard great things about Sanderson and so maybe I will give them a call and see how it goes. We have an F350 maybe we can just never go to Rodeo. I did write a review as well. Thanks!

 

[S Duncan]

Go see Art Huerta at Sanderson Ford in Glendale. You will not be disappointed.

Thank You, I'll ask for him. Is he in sales or service??

 

[dwrufus53]

Thank You, I'll ask for him. Is he in sales or service??

Art Huerta is my service advisor.

If you need sales, go see Jim Sommer. Both are great dudes and a solid dealership.

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