Waiting room

[Little Wild Boar]

So those that shipped last week.. what's your current railcar tracking status.. as mine is still waiting to get in the express train this week .. I know I'll catch up to all of you except the Arizona deliveries... I think Prawn and I have the same delivery schedule... But I don't live near Hinkley...

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[thekingprawn]

And it says your dealership is highly rated ..

Depending on the behavior when I pick up my BS I may have to work on changing that. The lying and treating me like an idiot or a mark so far is not encouraging. Every email (from 4 different people at the dealership) has in the signature "Quick. Transparent. Less Complicated." I have a significant hard spot with that middle descriptor when I'm being lied to. They will have to put some effort into raising my opinion and rating. A friend suggests I keep Hanlon's razor in mind, but I wonder with that shouldn't be the opposite for car dealers.

 

[Little Wild Boar]

Depending on the behavior when I pick up my BS I may have to work on changing that. The lying and treating me like an idiot or a mark so far is not encouraging. Every email (from 4 different people at the dealership) has in the signature "Quick. Transparent. Less Complicated." I have a significant hard spot with that middle descriptor when I'm being lied to. They will have to put some effort into raising my opinion and rating. A friend suggests I keep Hanlon's razor in mind, but I wonder with that shouldn't be the opposite for car dealers.

After your experience.. I have opted to not contact my dealership yet . U til I absolutely can't get the express train railcar information

 

[thekingprawn]

After your experience.. I have opted to not contact my dealership yet . U til I absolutely can't get the express train railcar information

I don't know that Ford chat will give that level of information. I haven't contacted them and asked for the railcar number yet. Perhaps today I'll be a pest again.

 

[Funkygus]

A friend suggests I keep Hanlon's razor in mind, but I wonder with that shouldn't be the opposite for car dealers.

I think your friend has it about right. Highly likely people at your dealership simply do not know how to pull the particular report so instead they share info from the reports they do know how to access. We lucked out in getting to see the VVR. The manager kept showing us screens and saying "This is all the reports show". Had it not been for another salesman standing there who happened to know how to pull the report we would never have gotten the railcar number.

And at the end of the day, having the railcar was really not that helpful. Searching posts for delivery times in Texas proved to be much more accurate.

 

[WLK]

So those that shipped last week.. what's your current railcar tracking status.. as mine is still waiting to get in the express train this week .. I know I'll catch up to all of you except the Arizona deliveries... I think Prawn and I have the same delivery schedule... But I don't live near Hinkley...

I won't be asking for a railcar number, just going to wait it out until I get the call My guy told me it was in Arizona (shipped Tues, in Arizona Thurs morning) when he gave me the dealership's estimated delivery date. I'm just happy I'm through the building part and it is out of Mexico.

 

[thekingprawn]

I think your friend has it about right. Highly likely people at your dealership simply do not know how to pull the particular report so instead they share info from the reports they do know how to access. We lucked out in getting to see the VVR. The manager kept showing us screens and saying "This is all the reports show". Had it not been for another salesman standing there who happened to know how to pull the report we would never have gotten the railcar number.

And at the end of the day, having the railcar was really not that helpful. Searching posts for delivery times in Texas proved to be much more accurate.

More data is always better. The couple of data points I have for W. Wa deliveries is exactly the same: 20 days. You're likely right that it was inadequate knowledge rather than inadequate character. As for the usefulness of the information, being able to see progress is encouraging since the other option is a 5-6 week void of new data.

 

[MHUNTOON]

Some movement!

 

[thekingprawn]

Some movement!

Is that from the Ford chat?

 

[Funkygus]

Some movement!

Congrats! I think you found 1 of the 3 agents who know how to pull the VVR

 

[thekingprawn]

Congrats! I think you found 1 of the 3 agents who know how to pull the VVR

I got location info and a railcar number from Ford chat. CSX says the car is empty, so it's either a very laggy system or I got bad data.

 

[Funkygus]

I got location info and a railcar number from Ford chat. CSX says the car is empty, so it's either a very laggy system or I got bad data.

Pretty sure you want to be checking UP. CSX handles east of the Mississippi.

For reference when I checked our during transit UP called out locations like Nogales, etc. CSX said the railcar was in Alabama......

 

[Little Wild Boar]

Some movement!

Can we see what you asked?

 

[EtocMas]

Seeing these current threads has me worried when you seem to be on the same coast as the plant. I’m in New York and I feel like I’ll be lucky to see this car by the end of the year ?

 

[Little Wild Boar]

Seeing these current threads has me worried when you seem to be on the same coast as the plant. I’m in New York and I feel like I’ll be lucky to see this car by the end of the year ?

I'm in Michigan

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