Haha oh wow yes I do feel old now too! Hard to imagine a time now when the internet wasn’t quite so ingrained in our lives with devices everywhere.
It's been assigned to the convoy carrier, but I have no idea if that means it's left or not. The good news is it's only a few hours once it does leave the rail yard.As I've posted previously, my BS OBX arrived at the rail yard in Portland, OR on June 23, 15 days ago, which I'm sure many of you will agree is excessive! No updates since on any of the trackers, from Ford Chat or from the dealership other than restating the delivery window of July 7-13. Today, through Ford Chat, I received this info:
Does anybody have experience tracking through this company? I don't see an option for that on their website but they do post an office phone number and email. Should I try that? Ford Chat said it was in transit yesterday (July 7) but I find it hard to believe that it won't arrive at the dealer 160 miles from the rail yard until July 13. I'm thinking they are just sticking to that original delivery window just in case. Thoughts or reassurance anyone?
I took a chance and emailed the trucking company. A very nice man got back to me right away and said it was delivered to the dealership yesterday afternoon! He even sent a screenshot of the confirmation that listed all the vehicles that were delivered there. Great customer service! I emailed my salesman and offered to come in tomorrow afternoon to wrap it up. He is out of town and says it takes 3-5 days for the PDI inspection so I'll be picking it up on Tuesday. I may just do a drive-by tonight after they close!
I'd just go there and stare at them until they got it finished, but I'm kind of extra like that.
Ford's site can be slow and has caching issues. Sometimes it serves up older iterations of the information. It seems to take a couple of days before a new status locks in on Ford's site.
If you visit dealer they usually let you take it for a drive. I know others said they were allowed test drive prior to PDI being done...
I like how you think! Might just drop in on them tomorrow and see what happens.
Good tip...thank you! I think I'll drop in tomorrow.
Your salesman is lying to you, it doesn’t take several days to PDI a new vehicle. At most it is a couple of hours. They do it a lot and they know exactly what has to get done. I’m assuming your salesman has something at stake and so he is telling you it takes longer so that he can be there or get what he wants in some way.
IIRC, it's also a fairly large dealership. They may just be busy. I'd be annoying enough to get their attention,, but that's me.
I got mine a couple of days after it arrived. My dealership received more deliveries that week than they were expecting. The salesman spent a couple of hours with us going over ours, plus time with the finance department. Sometimes it takes extra time for everyone to have their appointment time. I received it a week earlier than the estimated delivery date so that was great.
