July 2022 Waiting Room

[anniem]

For NS, do NOT use voice commands, it is super sensitive. Always use the keypad. NS voice commands will get interrupted if anyone, sometimes even the TV, makes a noise while you use it.

So True! I kept "shushing" my boyfriend when I was tracking mine.

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[Mhermann596]

For NS, do NOT use voice commands, it is super sensitive. Always use the keypad. NS voice commands will get interrupted if anyone, sometimes even the TV, makes a noise while you use it.

Here is a template to call NS

1 (800) 635-5768,,,,,,2,,2,,,,8849#,,,,701062#,,,,,1


just change the car number. And paste into your phone dialer. The comma are pausesto make the entry’s at the right time in the phone call. The 8849 is alpha numerical for TTGX, but you get the idea.

 

[KatieF34]

Here is a template to call NS

1 (800) 635-5768,,,,,,2,,2,,,,8849#,,,,701062#,,,,,1


just change the car number. And paste into your phone dialer. The comma are pausesto make the entry’s at the right time in the phone call. The 8849 is alpha numerical for TTGX, but you get the idea.

I'll have to try again!! Thanks!

 

[Jenbeth]

So True! I kept "shushing" my boyfriend when I was tracking mine.

My husband started making sounds intentionally just to annoy me…he should have known better after 6 months of this nightmare

 

[Jengd]

How long did it take for your FordPass Rewards points to show in your account after purchase??

Mine within a couple days

 

[Adam CW]

Does the vehicle remain on the same rail car the entire journey?

I assume so as loading and unloading multiple times would not be practical and gives more opportunity for damage to occur.

 

[JOJEJA]

I found out how mine got here so fast once it hit AZ. It seems that the dealer can mark certain shipments “hot” periodically. I was told they would request this on my vehicle, but later found out that the dealer owner’s vehicle was on the same train. Mine most likely just came along with his.

 

[Mhermann596]

Does the vehicle remain on the same rail car the entire journey?

I assume so as loading and unloading multiple times would not be practical and gives more opportunity for damage to occur.

Why Ford still thinks my Bronco is sitting in Nogales AZ is beyond me. There are no auto ramps in Nogales.

 

[SeanMcNally]

Checking in with you guys. Hope you all get your cars soon! I’m going to post a detailed rail tracking guide for those that aren’t already aware of the steps hopefully tomorrow.

Question for those who have gotten their cars…do yours have a trunk button? This was a feature that was supposedly removed on the 2022 model year cars, but mine has it!

 

[Jenbeth]

I'll have to try again!! Thanks!

Also,

Checking in with you guys. Hope you all get your cars soon! I’m going to post a detailed rail tracking guide for those that aren’t already aware of the steps hopefully tomorrow.

Question for those who have gotten their cars…do yours have a trunk button? This was a feature that was supposedly removed on the 2022 model year cars, but mine has it!

Mine has it

 

[Stefano_sevenseas]

How long did it take for your FordPass Rewards points to show in your account after purchase??

about 2 days

 

[Stefano_sevenseas]

Checking in with you guys. Hope you all get your cars soon! I’m going to post a detailed rail tracking guide for those that aren’t already aware of the steps hopefully tomorrow.

Question for those who have gotten their cars…do yours have a trunk button? This was a feature that was supposedly removed on the 2022 model year cars, but mine has it!

Yup...got it

 

[Red_405]

about 2 days

My points have not loaded… ugh! It’ll be a week tomorrow. Do you know who can fix this? Local dealership or FoCo

 

[Stefano_sevenseas]

My points have not loaded… ugh! It’ll be a week tomorrow. Do you know who can fix this? Local dealership or FoCo

the dealership needs to send all the "paperwork" and FoCo will update...suggest to check with the Dealership first and once they confirmed all has been sent start poking FoCo.

 

[Jenbeth]

My points have not loaded… ugh! It’ll be a week tomorrow. Do you know who can fix this? Local dealership or FoCo

Mine didn’t either. I’m waiting for the points and a response to the request for the three missing parts before filling out the multitude of surveys the dealership keeps sending me.

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