Ford pass reward points

Megakatx

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Gerardo
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For people who used their points for a purchase did any of you see the point gone from your account? 1 week later I still have 42k points after using most of them.
As soon I used were removed from my account.. check again or get more stuff hahaha





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Jocker

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I keep reading all of you being able to use your rewards points for parts. I have yet to find a ford dealership in my area that knows how to use them for parts. Everyone here basically says you can redeem through service but none of their parts departments have the ability or are even aware of the rewards points.

I have asked Ford Customer Service through their chat feature and got the run around as once you select the part you want you to have to select the dealership nearby to either have installed or delivered than when you get to the check out screen they don't have an option for redeeming points.

What am I doing wrong haha
 

Theowlhoothoot

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I keep reading all of you being able to use your rewards points for parts. I have yet to find a ford dealership in my area that knows how to use them for parts. Everyone here basically says you can redeem through service but none of their parts departments have the ability or are even aware of the rewards points.

I have asked Ford Customer Service through their chat feature and got the run around as once you select the part you want you to have to select the dealership nearby to either have installed or delivered than when you get to the check out screen they don't have an option for redeeming points.

What am I doing wrong haha
You bring the parts over to service and pay there if you are using the ford pass points.
 

PTown_Bronco

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I purchased floor mats with my points and it still hasn't been taken out. In fact, after checking today I now have more pass points! ??🤔 Not complaining though!
 

Jocker

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You bring the parts over to service and pay there if you are using the ford pass points.
So if the Dealership does not have the part in stock that I need. I would assume I request for them to order the part without payment, then when they receive the item, I tell them I need to take it over to the service department to check out? Is this the process that you did?

Will the parts department do this?
 

Megakatx

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Bronco Sport
I keep reading all of you being able to use your rewards points for parts. I have yet to find a ford dealership in my area that knows how to use them for parts. Everyone here basically says you can redeem through service but none of their parts departments have the ability or are even aware of the rewards points.

I have asked Ford Customer Service through their chat feature and got the run around as once you select the part you want you to have to select the dealership nearby to either have installed or delivered than when you get to the check out screen they don't have an option for redeeming points.

What am I doing wrong haha
You should have to go on site or call the service department (ford dealer) I not posible redeem it online as far I know.
 

ALC

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I had over 85000 points which I used when I purchased my Outer Banks, First time dealer had ever used points for car sale. $427.25 in reward points plus $500 cash sale rebate from Ford was a nice Christmas present in April. After 1 week I still have not seen my new 42000 points.
 

Theowlhoothoot

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I had over 85000 points which I used when I purchased my Outer Banks, First time dealer had ever used points for car sale. $427.25 in reward points plus $500 cash sale rebate from Ford was a nice Christmas present in April. After 1 week I still have not seen my new 42000 points.
You registered the car with Ford Pass right? Ours took about 2 weeks.
 

SportWest

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Snagged some all-weather floor liners today from the dealer; unfortunately I don't have @Theowlhoothoot magic points so my balance dropped right after I got them.
 

Ceccacci316

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I keep reading all of you being able to use your rewards points for parts. I have yet to find a ford dealership in my area that knows how to use them for parts. Everyone here basically says you can redeem through service but none of their parts departments have the ability or are even aware of the rewards points.

I have asked Ford Customer Service through their chat feature and got the run around as once you select the part you want you to have to select the dealership nearby to either have installed or delivered than when you get to the check out screen they don't have an option for redeeming points.

What am I doing wrong haha
My salesman said to go through the service department, which means points for parts and installation at probably MSRP.
 

Ceccacci316

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I keep reading all of you being able to use your rewards points for parts. I have yet to find a ford dealership in my area that knows how to use them for parts. Everyone here basically says you can redeem through service but none of their parts departments have the ability or are even aware of the rewards points.

I have asked Ford Customer Service through their chat feature and got the run around as once you select the part you want you to have to select the dealership nearby to either have installed or delivered than when you get to the check out screen they don't have an option for redeeming points.

What am I doing wrong haha
My salesman said to go through the service department, which means points for parts and installation at probably MSRP.
 

Areaman

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I received my points 2 days after entering my vin into the app. I also applied for the ford credit card, and put my 3000 dp on the card. What that got me was 30000 points for the purchase, 11000 points for the first purchase on card, and $100.00 credit for spending $3000.00 in the first 3 months. All total I now have 83000 ford reward points.
 

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