- Thread starter
- #32
The rear differential is bad. It started whining so we took it back to the dealer. They pulled the drain plug and metal came out.
That really sucksâŠ
Itâs always frustrating when something like that happens. I guess I would feel more disappointed than anything.
My brand new 2019 Escape Titanium was rear ended about a week after getting it. $6,500 worth of repairs! Luckily, the Ford dealership did a good job and itâs been great.
I really hope my Badlands doesnât have any mechanical issues when it arrives!
- Thread starter
- #34
After a couple more weeks of waiting, the dealership called and said it was fixed. When I test drove it, it was making the same noise. I got the service manager to ride with me, he agreed that something was wrong.
After 2 more weeks and new wheel bearings, they called and said the second rearend is also bad (the one they pulled out of the other new bronco sport on the lot).
Now, theyâre telling me they need the loaner vehicle back because weâve reached the limit of what the warranty will cover. I called Ford Customer Care and started a lemon law claim. They said Ford is completely redesigning the whole rear end assembly due to consistent problems across similar platforms (not just the Bronco sports). No idea when the new ones will be available.
After 2 more weeks and new wheel bearings, they called and said the second rearend is also bad (the one they pulled out of the other new bronco sport on the lot).
Now, theyâre telling me they need the loaner vehicle back because weâve reached the limit of what the warranty will cover. I called Ford Customer Care and started a lemon law claim. They said Ford is completely redesigning the whole rear end assembly due to consistent problems across similar platforms (not just the Bronco sports). No idea when the new ones will be available.
Justin, meet Todd
https://www.broncosportforum.com/forum/threads/rear-diff-grinding-noise.6849/
the only other one I could find
https://www.broncosportforum.com/forum/threads/rear-diff-grinding-noise.6849/
the only other one I could find
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The ârearendâ from the other Bronco Sport just so happened to be bad as well?
I think the chance of that happening is probably quite small.
Itâs interesting that they agreed to cannibalize a perfectly good, brand new vehicle for you. Iâm not sure why they would do that when they could easily sell it. The dealers Iâve used would not do that.
Are you sure they did?
Is there any other information about Fordâs redesign of the ârearendâ somewhere? Wouldnât this be big news?
- Thread starter
- #37
I agree with everything youâre saying. Iâm just passing along the information Iâve received from Ford today. I donât know that they replaced anything, but speculating about it doesnât change my situation.
Side note: does it bother you that I called it a rearend? Just wondering why you put it in quotes. Whatâs the word I should use?
It doesnât bother me. Itâs just ambiguous. I didnât mean anything by it.
This is the frustrating thing about dealing with dealerships. They tell you itâs one thing and it turns out itâs not⊠if they even bothered to actually diagnose and/or fix it properly.
If there is a problem with the rearends of Bronco Sports I think we should all know, especially those of us about to put money down!
Have you considered getting a second opinion? I know you probably want to get rid of it at this point but it may be worth a try.
- Thread starter
- #39
I have considered getting a second opinion, but until today, the dealership has been great, and I had no reason to doubt their ability or desire to make things right.
Today, they werenât as nice. Seemed like they were frustrated and just wanted to wash their hands and be done with the situation. And after Ford Customer Care said theyâre redesigning the parts and no telling when theyâll be out, Iâm ready to wash my hands of it too. Very disappointed with the whole situation, but there are more important things, all vehicles will break eventually. I just hope Ford makes it right.
- First Name
- Bill
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- "21 BS Badlands, '16 F150 Platinum FX4
Bad rear differentials in sports are not common so that dealer feeding you a bunch of BS. They don't know what they are doing, failed to fix problem, and now making lame excuses hoping you go away.
I would file case with Ford and keep on with the lemon law process. Also bad online reviews for crappy service are in order.
I would file case with Ford and keep on with the lemon law process. Also bad online reviews for crappy service are in order.
- Banned
- #41
Is def dealer shop dependent. The Ford dealer I bought mine from was awesome for purchasing but, Their shop and shop manager are the most incompetent dipshits. The dealer I didnât buy from has meh sales but really good techs that actually fix things. Iâm not in the parking lot fixing what they were supposed to fix like my purchasing dealer.
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