Ford App ver 6.12.0 Having Known Issues per Ford

[dwrufus53]

So, has Ford actually acknowledged issues with v6.9 of the Ford app or did someone just update the thread title for the new release version?

Sponsored

 

[thomasm23]

Ford is aware of recalls not appearing in the Ford app. They told me they are working on it.

Let’s hope version 7.0.0 fixes the issues.

 

[rugedraw]

Android? V 6.9 for iOS just came out this morning.

I show no recalls (2025 BSBB)... the only recall that I had was the instrument cluster and the update/repair was done a few months ago.

Yea, on Android. My F150 is enrolled in Ford's early access program and I'm also on the Ford app beta program. Not sure when Android is supposed to get it, but I've had it for maybe two weeks? Not sure.

 

[thomasm23]

Yea, 2022 and 2023 F150's got it with a recent APIM update. 2021 F150 did not. Mach E's and Lightnings have it; some other Ford vehicles, too. Not sure when (or if) other vehicles will get it.

https://www.f150gen14.com/forum/threads/new-software-update-25-2-1-6-5-2.47978/post-791638

All the vehicles you mentioned are using SYNC 4 or 4A.

SYNC 3.4 vehicles are not available to enroll in Early Access..

 

[dwrufus53]

Yea, on Android. My F150 is enrolled in Ford's early access program and I'm also on the Ford app beta program. Not sure when Android is supposed to get it, but I've had it for maybe two weeks? Not sure.

Nice. I'd love to get into the TestFlight (iOS program for beta software) for the Ford app.

 

[thomasm23]

Climate control functions? In Ford App?

SYNC 4 or 4A

 

[rugedraw]

All the vehicles you mentioned are using SYNC 4 or 4A.

SYNC 3.4 vehicles are not available to enroll in Early Access..

Agreed on both points. However, the config for RSCS (remote start climate settings) exists in both Sync 3 and 4 APIMs. In theory, all Ford would need to do is enable it on the cloud side for it to work once it is enabled locally on the vehicle. It's just a matter of whether they want to do it or not. Seeing as they stopped supporting sync 3 with updates in 2023, it's unlikely it'll trickle down to sync 3 vehicles.

 

[MB_Ray]

My issue with the app is when I use the remote start feature, an oversized window pops up that is bigger than the screen. When I first got it, it fit nicely in my screen, but now it's huge. I have no idea if it happened after and update or not. I tried shrinking the text size of my phone (iPhone 15) but to no avail. I just updated to the latest version, and that didn't fix it.

Unlike everyone else where Recalls show up as "0", I don't even have a row for recalls.

 

[Frenchy906]

My issue with the app is when I use the remote start feature, an oversized window pops up that is bigger than the screen. When I first got it, it fit nicely in my screen, but now it's huge. I have no idea if it happened after and update or not. I tried shrinking the text size of my phone (iPhone 15) but to no avail. I just updated to the latest version, and that didn't fix it.

Unlike everyone else where Recalls show up as "0", I don't even have a row for recalls.

That’s hilariously oversized.

 

[thomasm23]

My issue with the app is when I use the remote start feature, an oversized window pops up that is bigger than the screen. When I first got it, it fit nicely in my screen, but now it's huge. I have no idea if it happened after and update or not. I tried shrinking the text size of my phone (iPhone 15) but to no avail. I just updated to the latest version, and that didn't fix it.

Unlike everyone else where Recalls show up as "0", I don't even have a row for recalls.

Help us out with more information.

What is the version of iOS on your phone?

What version of Ford app do you have installed?

Is your BS a 2025 or 2026 model?

 

[MB_Ray]

Help us out with more information.

What is the version of iOS on your phone?

What version of Ford app do you have installed?

Is your BS a 2025 or 2026 model?

iOS 26.2.1

Ford App 6.9.0

2025 BSBB

 

[thomasm23]

iOS 26.2.1

Ford App 6.9.0

2025 BSBB

You might want to update your iPhone.

 

[dwrufus53]

You might want to update your iPhone.

At this point you might as well just wait until Monday... iOS 26.4 will be out.

 

[MB_Ray]

You might want to update your iPhone.

I updated it, but it had no effect.

I then went into my display settings and changed the Display Zoom from Larger Text to Default. I had just adjusted my Text Size before. The Ford app remote start pop-up seems to look normal now. But I'm pretty sure when I bought the car in January, my phone was still on Larger Text then, so I'm not sure what changed in between.

 

[thomasm23]

@thomasm23 See if v6.10.0 fixes your issues with recalls not showing

Same issues exist with 6.10.0