Picked up vehicle next day. Battery voltage issue was a service advisor mis-statement. All systems working and data back at pre-update values. Completed survey today and was brutally honest.
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Recall: Instrument Cluster Panel Display Failure (NHTSA Recall 25V788) -- 2025-2026 Bronco Sport
BACKGROUND
After the IPC firmware update, I noticed two things.
1. The My View settings get reset back to factory defaults 1 of 10 vehicle trips. (Previously mentioned)
2. My drivers side window does not stay rolled up all the way. Example, I went to the touchless car wash recently and of course I check all the windows are rolled up. When use the window switch to roll up the windows, it rolls up approximately 1/4 inch, then immediately rolls down 1/4 inch when I release the windows switch. The window did not leak. All the other windows stay all the way up.
QUESTIONS
1. Is this a calibration issue and how do I correct it myself?
2. Or since this is the most used window, there is a mechanical defect or limit switch problem that I need to take to the deal to fix?
After the IPC firmware update, I noticed two things.
1. The My View settings get reset back to factory defaults 1 of 10 vehicle trips. (Previously mentioned)
2. My drivers side window does not stay rolled up all the way. Example, I went to the touchless car wash recently and of course I check all the windows are rolled up. When use the window switch to roll up the windows, it rolls up approximately 1/4 inch, then immediately rolls down 1/4 inch when I release the windows switch. The window did not leak. All the other windows stay all the way up.
QUESTIONS
1. Is this a calibration issue and how do I correct it myself?
2. Or since this is the most used window, there is a mechanical defect or limit switch problem that I need to take to the deal to fix?
Owners manual has the window reset procedure, on mine it is:
Resetting One-Touch Up
Start the engine.
1. Lift and hold the window switch until you fully close the door window. Continue to hold the switch for a few seconds after you close the window.
2. Release the window switch.
3. Press and hold the window switch until you fully open the window.
4. Release the window switch.
5. Lift and hold the window switch until you fully close the window.
6. Test for correct window operation by carrying out the one-touch down and one-touch up features.
IPC resetting to MyView is a known issue affecting all Ford vehicles.
To reprogram the window, turn the truck fully on engine running. Lower window all the way and hold it for 5 seconds after it is all the way down. Then raise the window and hold for 5 seconds once it goes all the way up.
(2025 Sport Big Bend convenience pkg Canada) Thought I'd share on this subject.... got the recall notice for the instrument display just before Christmas, everything was working fine for us, and then suddenly on Dec 31st the vehicle lost connectivity, talked to the FordApp people... got me to press a bunch of buttons...soft resets, hard reset, key cycle... you name it.... they end up saying that the Modem is unresponsive.... since that time we have lots of weird issues popping up with Body Control Module things like the radio staying on all of a sudden even when the door is open for a long time, auto high beams switch over but after significant delay (used to sense oncoming traffic immediately) and even one day the door open chime switched to the old school Ford chime....and then went back to the one that uses the sound system speakers on its own! Needless to say the Ford App on my phone doesn't work at all and is stuck at Dec 31st's last readings.... no remote start or anything. Anyway, I have an appointment at the dealer for Weds Jan 14th (they say all day) and that the dealer thinks the unresponsive modem and BCM issues are all related an this update will take care of it all. I mean.... the vehicle works mostly fine....but it's the bells and whistles we paid for in a modern vehicle.... our last vehicle was a 300,000km 2007 Honda Element that probably would still have kept going...but we figured a modern vehicle with all the fixings and simple things like a backup camera would be the way to go..... hahaha..... only have had the BB since end of Sept. Anyone else experience a sudden unresponsive modem and haunted car glitches? I'll update to see if it's good as new when we get it back.
There is an issue affecting specifically model year 2025 vehicles where the TCU (modem) takes a crap and needs to be replaced. I would ask you to send me the VIN and you can if you want, but if the modem is truly dead, I will not be able to see any codes it is reporting.
It could also be something simple like the TRON encryption getting messed up, but that will only happen after a module update via OTA or done manually.
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