- First Name
- Mark
- Joined
- Oct 30, 2021
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- 101
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- 5,321
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- 10,015
- Location
- St. Jacob, IL
- Vehicle(s)
- 2021 Badlands | 2020 Escape
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- #1
I posted a comment on another thread asking others to share their experience with the FoMoCo rep here on the forum. Someone noted that thread had been hijacked by all the comments, so I started a new thread here. I think my intent with this has been misunderstood by some. For example:
It's not my intent to bash FoMoCo or any other forum member. Personally, I believe FoMoCo's involvement here is a very good thing for all of us. My intent was to quash the rumors and innuendo that FoMoCo's rep here doesn't actually do anything to help forum users. The only way to disprove an opinion like that is with data, so I've asked those to whom the FoMoCo rep has reached out to share their experience. So far, I've heard from three forum members that say they were helped by FoMoCo's rep. I've also seen a few posts suggesting FoMoCo's rep did nothing for them, but those folks struck me as the never-satisfied type, so I'm inclined to discount them. But I'd like to be sure I'm not cherry picking by ignoring the negative stuff I don't want to hear.
So, here's the deal: I'd like once and for all to quash the idea that FoMoCo representation here on the forum is eyewash. I don't believe that, and I'd like to have the data to back that belief up. So, if you're one of the forum users that has been contacted by the FoMoCo rep please post your experience here—good or bad.
To be clear: I WANT a FoMoCo rep here on the forum. Having more avenues of communication is never a bad thing when it comes to dealing with large corporations, especially one that is public.It doesnt matter what some people think. These same people would be more then Happy for Ford to reach out to help them if they had a issue with their new vehicle. I for one am greatful Ford cares enough to have someone follow these forums. Yes Im sure its a marketing intern but that doesnt matter. They can get your problem and info to the right people that can help you.
It's not my intent to bash FoMoCo or any other forum member. Personally, I believe FoMoCo's involvement here is a very good thing for all of us. My intent was to quash the rumors and innuendo that FoMoCo's rep here doesn't actually do anything to help forum users. The only way to disprove an opinion like that is with data, so I've asked those to whom the FoMoCo rep has reached out to share their experience. So far, I've heard from three forum members that say they were helped by FoMoCo's rep. I've also seen a few posts suggesting FoMoCo's rep did nothing for them, but those folks struck me as the never-satisfied type, so I'm inclined to discount them. But I'd like to be sure I'm not cherry picking by ignoring the negative stuff I don't want to hear.
So, here's the deal: I'd like once and for all to quash the idea that FoMoCo representation here on the forum is eyewash. I don't believe that, and I'd like to have the data to back that belief up. So, if you're one of the forum users that has been contacted by the FoMoCo rep please post your experience here—good or bad.
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