Union Pacific tracking

[Pofferle]

The UP automated attendant does not allow enough time to say the alpha portion of the railcar number. Upon keying in the numeric suffix multiple choices of incorrect full railcar numbers are returned. Has anyone else ran into this problem?

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[R. Bird]

The UP automated attendant does not allow enough time to say the alpha portion of the railcar number. Upon keying in the numeric suffix multiple choices of incorrect full railcar numbers are returned. Has anyone else ran into this problem?

Yes! I did. I switched to using CSX. Since the railcar number stays the same, you can track it with them. Best to not use the phone on speaker as the few times I tried it that way it never heard the letters correctly. FYI, mine arrived in Tucson this morning!!!

 

[BSB75]

I think it's TTGX

 

[R. Bird]

I think it's TTGX

Sorry if this was not a response to my post, You think what is TTGX?

My railcar number is NKCR007467.

 

[Pofferle]

I think it's TTGX

I am still unable to track my railcar SFLC300150.

 

[BSB75]

yes the TTGX was the alpha portion of the Union Pacific railcar tracking information followed by the numeric, at least it was when i tracked mine in April/May.

 

[Pofferle]

yes the TTGX was the alpha portion of the Union Pacific railcar tracking information followed by the numeric, at least it was when i tracked mine in April/May.

Did you call UP or CSX?

 

[R. Bird]

I’ve only had luck tracking by calling CSX, even though UP is still hauling it as of this afternoon. The only way I can get the automated is by speaking directly in the phone. Speakerphone, hands free, and a noisy background all cause havoc with the automated system.

 

[BSB75]

Did you call UP or CSX?

called UP but agree with an earlier poster that you had to talk real clear and slow. It would take a few times sometimes to get it to record the correct railcar number but it worked

 

[Kristine44]

My car seems to finally be getting close! However, I’m a little confused about the UP message I received when I called and tracked it. I’m in Oregon and it said it arrived in what sounded like “Canton” Oregon this morning. That is not a town in Oregon to my knowledge and not one with a UP stop for sure…it said “estimated arrival of industry” tomorrow night. What does that mean? I feel dumb ?

 

[Whitenight]

My car seems to finally be getting close! However, I’m a little confused about the UP message I received when I called and tracked it. I’m in Oregon and it said it arrived in what sounded like “Canton” Oregon this morning. That is not a town in Oregon to my knowledge and not one with a UP stop for sure…it said “estimated arrival of industry” tomorrow night. What does that mean? I feel dumb ?

Might have been Portland, Oregon since UP has two rail yards there - The Albina and Brooklyn Yards.

 

[Kristine44]

The railroads use station names and not necessarily towns. The term "industry" means where the unit on the railcar will be unloaded. Sounds like your car is arriving the final stop to be off loaded tomorrow night. It may take a day to off-load, and it may sit there several days before it gets loaded, or convoyed to the dealer. Check https://www.palsapp.com/ for updates to find out when its loaded onto the auto carrier.

Thank you!! It definitely didn’t sound like Carlton. Hopefully it will get to the dealer soon. Didn’t sound like the guy I’m dealing with there would look more into the recall fix it requires until the car actually arrives. Maybe I’ll actually get it someday!

 

[haroldqjr]

The UP automated attendant does not allow enough time to say the alpha portion of the railcar number. Upon keying in the numeric suffix multiple choices of incorrect full railcar numbers are returned. Has anyone else ran into this problem?

I say the whole thing after the pound key speech she gives and it works for me

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