- Thread starter
- #1
Has anyone experienced the Sync 3 screen on a 2024 OBX FREEZING and if so how to unfreeze it?
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Sync 3 not working/screen freezing.
- Thread starter delvisdiaz
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- Patrick
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- Parker, TX
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- 2022 Cyber Orange BS BB, 1997 Ford F250 HD 7.3 PSD
You can try a Reset the SYNC system (press and hold power/volume and fast forward [>>|] buttons until the system restarts).
What Build version of SYNC 3.4 do you have installed?
On the center screen (if it isn't currently frozen):
Tap SETTINGS
Swipe left or right to General
Tap General
Scroll down to About SYNC
Tap About SYNC
Cheers!
What Build version of SYNC 3.4 do you have installed?
On the center screen (if it isn't currently frozen):
Tap SETTINGS
Swipe left or right to General
Tap General
Scroll down to About SYNC
Tap About SYNC
Cheers!
OP
OP
- Thread starter
- #3
Cprcubed, thank you. Problem solved.
That may be a temporary fix .., see the earlier post to obtain your Sync 3.4.xxxxx version and if you post that version here you may get additional help
OP
OP
- Thread starter
- #5
I do have the 3.4 version
See the prior post for the instructions… 3.4 is the base all the ‘21-‘24s have.. post the xxxxx portion (Sync 3:4.xxxxx) if u are interested in a possible better solution
OP
OP
- Thread starter
- #7
i have the 3.4 build 23188.
You do have the latest Sync… you can also check if there are any outstanding Sync software related recalls applicable to your VIN (which did impact some owners that had SYNC 3.4 23188) - there’s a chance you may have an outstanding recall needed
If you do get the freeze etc issues again it could be the APIM (module) which would be replaceable under your 3yr 36k factory warranty if it’s still in effect.
OP
OP
- Thread starter
- #9
Thank you so much Dude.
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