Locking my BS with the keypad does not lock the tailgate.
That’s not normal. The exterior drivers door keypad should lock all doors including the tailgate (unless the tailgate was left partially not closed).
Did you test that by placing the keyfob far enough away (or in a faraday pouch) then attempt to open the tailgate without using the buttons on the tailgate door?
if you used the buttons on the tailgate door and the tailgate unlocked that would mean a keyfob was in range.
Did you test that by placing the keyfob far enough away (or in a faraday pouch) then attempt to open the tailgate without using the buttons on the tailgate door?
if you used the buttons on the tailgate door and the tailgate unlocked that would mean a keyfob was in range.
OP
OP
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- #3
Everything you suggested was tried.
No problem just opening the door and lock everything with the button inside the door.
Mr Spock would say.....
fascinating
No problem just opening the door and lock everything with the button inside the door.
Mr Spock would say.....
fascinating
We just don't understand how you are determining that the tailgate is unlocked.
You hold down 7-8, 9-0 to lock, correct?
Then, you are positive BOTH KEYS are very far away from the vehicle?
At that point; You can press the hatch button on the right of camera and open the tailgate?
The tailgate should be locked and not open. If it is not locking, then it is possible the vehicle doesn't see the tailgate shut. When you drive, is the tailgate unlatched icon on the dash even though it is latched? That would be an issue with the mechanical latching. If it just isn't locking there might be an issue with the control module. Either would probably be a dealer trip to resolve.
You hold down 7-8, 9-0 to lock, correct?
Then, you are positive BOTH KEYS are very far away from the vehicle?
At that point; You can press the hatch button on the right of camera and open the tailgate?
The tailgate should be locked and not open. If it is not locking, then it is possible the vehicle doesn't see the tailgate shut. When you drive, is the tailgate unlatched icon on the dash even though it is latched? That would be an issue with the mechanical latching. If it just isn't locking there might be an issue with the control module. Either would probably be a dealer trip to resolve.
Dude is correct and no offense meant in any direction. The simple truth is either a) user error or b) it is not working as it should and it needs fixed. If you are certain it is not “a”, which people tried to help with, then pursue “b” and talk to your dealerships mechanic to test it and fix it.
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Some have reported a similar problem with the liftgate. By similar, I mean they reported the liftgate doesn't UNLOCK via intelligent access. In other words, when the vehicle is locked they cannot open the liftgate with the fob in their pocket. The fix for THAT problem is to lock and unlock the vehicle using the fob a few times. My guess is the computer gets choked up on a bit of code, and the lock/unlock thing is like a Heimlich maneuver.
So, try locking and unlocking the car using the fob a few times, then see if that clears your problem.
So, try locking and unlocking the car using the fob a few times, then see if that clears your problem.
@mikeyncc .. @Mark S.
Ford has SSM 50452 which is the issue Mark S listed a fix for and I was going to suggest that initially however mikeyncc indicated the failure of the liftgate not locking occurred when locking with the exterior drivers door keypad (presumably by locking all doors using the hold down 7-8, 9-0 to lock sequence but he didn’t say that) and also presumably tested this by having the keyfob out of range or in a faraday pouch (also didn’t say that specifically).
He did say the liftgate does lock by using the interior drivers door lock switch.
Perhaps mikeyncc has found a new failure mode of the liftgate not locking when using the exterior drivers door keypad !! If so Ford will likely want to be made aware of this.
But we are all just guessing until mikeyncc provides more specifics of how he is testing that the liftgate does not lock when the exterior drivers door keypad is used to (presumably) lock all doors.
SSM 50452 2021-2022 Bronco Sport Liftgate Passive Entry Is Inoperative
Some 2021-2022 (@Dude will guess 2023 as well) Bronco Sport vehicles equipped with passive entry system may experience a condition where the liftgate passive entry feature is inoperative. This may occur if the user inadvertently presses the liftgate button on the passive key fob once and then presses the exterior liftgate release switch, causing the liftgate passive entry feature to become inoperative. To correct this condition, press the liftgate button twice on the passive key fob to restore the liftgate passive entry feature functionality.
Ford has SSM 50452 which is the issue Mark S listed a fix for and I was going to suggest that initially however mikeyncc indicated the failure of the liftgate not locking occurred when locking with the exterior drivers door keypad (presumably by locking all doors using the hold down 7-8, 9-0 to lock sequence but he didn’t say that) and also presumably tested this by having the keyfob out of range or in a faraday pouch (also didn’t say that specifically).
He did say the liftgate does lock by using the interior drivers door lock switch.
Perhaps mikeyncc has found a new failure mode of the liftgate not locking when using the exterior drivers door keypad !! If so Ford will likely want to be made aware of this.
But we are all just guessing until mikeyncc provides more specifics of how he is testing that the liftgate does not lock when the exterior drivers door keypad is used to (presumably) lock all doors.
SSM 50452 2021-2022 Bronco Sport Liftgate Passive Entry Is Inoperative
Some 2021-2022 (@Dude will guess 2023 as well) Bronco Sport vehicles equipped with passive entry system may experience a condition where the liftgate passive entry feature is inoperative. This may occur if the user inadvertently presses the liftgate button on the passive key fob once and then presses the exterior liftgate release switch, causing the liftgate passive entry feature to become inoperative. To correct this condition, press the liftgate button twice on the passive key fob to restore the liftgate passive entry feature functionality.
Good Morning.
I have heard of the fix where you push the liftgate button on the remote twice, but my remote does not have a liftgate button at all. I have a 23 Outer Banks. Does anyone know if Ford removed the liftgate button from the 23's? I too am frustrated with the liftgate not working properly.
Thank you.
I have heard of the fix where you push the liftgate button on the remote twice, but my remote does not have a liftgate button at all. I have a 23 Outer Banks. Does anyone know if Ford removed the liftgate button from the 23's? I too am frustrated with the liftgate not working properly.
Thank you.
Are you referring to the liftgate button on the keyfob or on the dash (which has been removed for awhile now) or are you referring to the liftgate button on the liftgate itself?
And see the fix for your frustration in the SSM posted earlier which is also in the message Mark S posted.
OP
OP
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- #12
Thanks to everyone who responded with their suggestions. Fortunately everything is working normally today. I didn't do a thing.
Thank you for your reply.
I have tried Mark"s solution and it did not work for me.
My issue is that the liftgate does not recognize the intelligent key function. It will not unlock when I approach and push the liftgate soft button with the key fob in my pocket. I have to take the key fob out of my pocket and push the unlock button on it in order to open the liftgate.
The other solution I came across in my research was to press the liftgate button on the key fob twice and it became un-confused. That's all well and good except my key fob does not have the liftgate function. Apparently Ford removed the liftgate button from the key fob this year.
I was hoping someone had another solution to get the liftgate to recognize the liftgate unlock function without taking the key fob out of my pocket. I have not had the truck long but I believe it originally functioned as intended. I have a 23 Outer Banks model.
I'm just wondering if someone else has this issue.
Thank you.
I hope this is not a thread hijack as my issue seems similar to the OP. If it is suggested I start a separate thread, I am happy to do that.
I have tried Mark"s solution and it did not work for me.
My issue is that the liftgate does not recognize the intelligent key function. It will not unlock when I approach and push the liftgate soft button with the key fob in my pocket. I have to take the key fob out of my pocket and push the unlock button on it in order to open the liftgate.
The other solution I came across in my research was to press the liftgate button on the key fob twice and it became un-confused. That's all well and good except my key fob does not have the liftgate function. Apparently Ford removed the liftgate button from the key fob this year.
I was hoping someone had another solution to get the liftgate to recognize the liftgate unlock function without taking the key fob out of my pocket. I have not had the truck long but I believe it originally functioned as intended. I have a 23 Outer Banks model.
I'm just wondering if someone else has this issue.
Thank you.
I hope this is not a thread hijack as my issue seems similar to the OP. If it is suggested I start a separate thread, I am happy to do that.
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Another thing you might try is to switch between all-doors-unlock mode and driver's-door-only unlock mode (I believe the Owner's Manual calls this "two-stage unlock mode," because you have to press the button twice to unlock all doors). With intelligent access (and with the fob as well), when you touch the sensor on the door (or push the unlock button on the fob) either the driver's door only, or all doors will unlock. You switch between modes by pressing and holding both the lock and unlock buttons on the fob at the same time until the exterior lights flash. The flash signals a change of modes.
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