July 2022 Waiting Room

Jengd

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Mine shows that SYNC was last updated on 7/04/2022.
Mine shows updated on July 1st! Maybe just Maybe if Jennifer's has shipped ours have too!! Fingers crossed mine shows up tomorrow!! My last dates given were July 19-25
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Jenbeth

Jenbeth

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This would explain why I haven’t been able to update the location on my own since 7/11 (assuming I’m correct about the shipping hopes I’m having right now). It also explains why my vehicle location shows as the assembly plant in Mexico until I actually click on the location link and goes to that spot near Lincoln Nebraska (which happens to be near a train HUGE switch station/junction).

Ford Bronco Sport July 2022 Waiting Room E122A168-AB53-4D7F-888A-A52882B8DD6B


Ford Bronco Sport July 2022 Waiting Room 6A6CFF4A-828B-4266-8038-11818485493E
 

Tink27

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???????????????
 
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Jenbeth

Jenbeth

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Who wants to be the first to call New Vehicle Support today?
 

Jengd

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Jengd

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Progress???

Ford Bronco Sport July 2022 Waiting Room Screenshot_20220725-080740_Chrom
 

Tink27

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The tracker app isn’t working for me at all. I get a big error page
 

KatieF34

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The tracker app isn’t working for me at all. I get a big error page
I am getting the same. Ford tracker is still showing "In Production". I was going to wait to reach out to Ford customer service until later in the afternoon - let everything get opened back up and moving.
 

Tink27

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Ford Bronco Sport July 2022 Waiting Room D87CA517-4144-4D6C-BDFC-739E7AB4005A

just got this. Explains the error message I was receiving.
 


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Jenbeth

Jenbeth

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Just called, told them FordPass GPS shows it is in the states. They told me to call the dealer ?‍♀ because they can see more than customer care can. Confirmed no parts hold, no quality control hold, but who knows who to trust anymore.
 

KatieF34

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Just called, told them FordPass GPS shows it is in the states. They told me to call the dealer ?‍♀ because they can see more than customer care can. Confirmed no parts hold, no quality control hold, but who knows who to trust anymore.
So they said the same thing - it's just "produced" and awaiting shipment with no holds?
 
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Jenbeth

Jenbeth

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So they said the same thing - it's just "produced" and awaiting shipment with no holds?
Yes, she seemed baffled when I said GPS shows it is in the states, that’s when she told me to contact my dealer.
 

KatieF34

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Yes, she seemed baffled when I said GPS shows it is in the states, that’s when she told me to contact my dealer.
Weird!! Doesn't the dealer get their info from Ford? I'm still going with the theory that it shipped and someone forgot to make note of it. At least until I get an update from Ford! :fingerscrossed:
 
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Jenbeth

Jenbeth

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Weird!! Doesn't the dealer get their info from Ford? I'm still going with the theory that it shipped and someone forgot to make note of it. At least until I get an update from Ford! :fingerscrossed:
I’m keeping an eye on my Ford Pass. My iPhone shows it was last in the area of Junction City, KS. My iPad shows it in the area of Lincoln, NE. Both are very close to each other and both are junction/switch station locations. It has not updated since. Most dealerships are closed on Sunday (who knows why so ce that is when many would be car shopping), so if offloaded to a truck, they probably wouldn’t be delivering until today. Both places are approximately 13 driving hours from my dealership.
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