- First Name
- Mark
- Joined
- Oct 30, 2021
- Threads
- 101
- Messages
- 5,315
- Reaction score
- 9,992
- Location
- St. Jacob, IL
- Vehicle(s)
- 2021 Badlands | 2020 Escape
I believe that's what's happening; we are (well, I am) seeing article after article from news outlets talking about Ford's attempts to control their dealerships. Ford's CEO has made public statements (you can view them in a recent YouTube video I posted) marking out the Company's position and intentions. You might say that's all eyewash unless dealership actually begin to behave, but it seems strange that Ford would make such public statements if it weren't serious.I'd recommend Ford go wide and long publicly about their expectations. Let customers know how dealerships should act even if they are not required to behave. Ford needs to partner with their brand loyal fanbase as much as they partner with their dealerships.
Agreed. My guy called when my badlands hit the lot. Hid it in the crash lot and locked my keys in his desk when I couldn't take delivery that day. Went line by line with the MSRP sheet and my employee plan. Top shelf.I like my local dealership. I have good relationships with sales, finance and service. Yes I was irritated about the recall hold for my BS but that was a supply chain problem and they found me another BS for the same money with added benefit of the tow package. They appreciate customer loyalty.