- First Name
- Danny
- Joined
- Oct 6, 2021
- Threads
- 3
- Messages
- 10
- Reaction score
- 14
- Location
- Nampa Idaho
- Vehicle(s)
- 2021 Ford Bronco Sport
- Thread starter
- #1
I just wanted to give a huge shoutout to Flatout Suspension, I purchased their GR Lite kit for my 2021 Bronco Sport and I can tell you that it's everything that they say it is and more.
From the shocks and springs to the mounting hardware everything is top of the line! Now here's where the post takes a slight turn, I had the kit installed at a local shop and when I got the truck back it didn't seem quite right and I was beginning to regret buying the kit.
So on a Saturday night at 8:30 pm I used their live chat tab on their web site never dreaming that someone would reply as it said sorry we're closed and not in the shop but we'll get back to you when we open on Monday so I left what I thought was a message explaining the issue with my truck and I about passed out when I got an immediate reply from the technician, he explained to me that he wasn't in the shop but he knew exactly what was wrong with the install on my Bronco Sport and told me that when he got up Sunday morning he would go and measure his own Bronco Sport and e-mail the specs to me for my baseline setup and how to correct the poor install job that my local shop hosed me for.
Sure to his word when I got up Sunday morning all of the measurements were there with instructions on setup so when I got up this fine Monday morning I went out and got my truck up off the ground, removed the wheels and VOILA the problem was exactly what he said it would be so I followed his instructions and within 2 hours I had the truck set up perfectly.
I took the truck for a test drive and I am totally stoked how awesome it rides now! A way better ride than the stock components and with the ability to adjust compression dampening with the turn of a knob is just icing on the cake, as well as having a 2 inch suspension lift versus the so called 2 inch leveling kits that are out there there's no comparison. For my GR Lite kit it came to about $2100.00 with taxes but I can assure you it's worth every freaking penny once you take it for the first spin and it's set up properly. If you have any mechanical ability you should be able to install the entire kit in a few hours, I originally had a local shop do mine but only because I'm a 67 year old retired race car fabricator and I swore many years ago I'd never work on the floor again but I can assure you the install is much easier than it seems.
I want to give Flatout a huge shoutout not only for their top of the line kit but their outstanding customer service and satisfaction, those are qualities that any suspension shop or manufacturer should strive to achieve and Flatout has made me a customer for life, again Flatout Suspension Team thank you so very much not only for the top tier equipment but for the outstanding customer service, God Bless you, Danny R Sheets Sr.
From the shocks and springs to the mounting hardware everything is top of the line! Now here's where the post takes a slight turn, I had the kit installed at a local shop and when I got the truck back it didn't seem quite right and I was beginning to regret buying the kit.
So on a Saturday night at 8:30 pm I used their live chat tab on their web site never dreaming that someone would reply as it said sorry we're closed and not in the shop but we'll get back to you when we open on Monday so I left what I thought was a message explaining the issue with my truck and I about passed out when I got an immediate reply from the technician, he explained to me that he wasn't in the shop but he knew exactly what was wrong with the install on my Bronco Sport and told me that when he got up Sunday morning he would go and measure his own Bronco Sport and e-mail the specs to me for my baseline setup and how to correct the poor install job that my local shop hosed me for.
Sure to his word when I got up Sunday morning all of the measurements were there with instructions on setup so when I got up this fine Monday morning I went out and got my truck up off the ground, removed the wheels and VOILA the problem was exactly what he said it would be so I followed his instructions and within 2 hours I had the truck set up perfectly.
I took the truck for a test drive and I am totally stoked how awesome it rides now! A way better ride than the stock components and with the ability to adjust compression dampening with the turn of a knob is just icing on the cake, as well as having a 2 inch suspension lift versus the so called 2 inch leveling kits that are out there there's no comparison. For my GR Lite kit it came to about $2100.00 with taxes but I can assure you it's worth every freaking penny once you take it for the first spin and it's set up properly. If you have any mechanical ability you should be able to install the entire kit in a few hours, I originally had a local shop do mine but only because I'm a 67 year old retired race car fabricator and I swore many years ago I'd never work on the floor again but I can assure you the install is much easier than it seems.
I want to give Flatout a huge shoutout not only for their top of the line kit but their outstanding customer service and satisfaction, those are qualities that any suspension shop or manufacturer should strive to achieve and Flatout has made me a customer for life, again Flatout Suspension Team thank you so very much not only for the top tier equipment but for the outstanding customer service, God Bless you, Danny R Sheets Sr.
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