warranty

Dear Ford - I hope this letter finds you well. I wanted to take a few minutes to write about my experience with the Fred Beans Newtown, PA service department and the purchase of a 2023 Bronco Sport that is only 1.5 years young (Bought New January 2023 from Chapman Ford in Horsham, PA). I...

Recently, my experience with Ford's warranty left me frustrated. While driving in snowy conditions, heavy wet snow accumulated on the felt/fabric skid plate beneath my Bronco Sport. This resulted in the cheap plastic brackets breaking, causing the skid plate to drag under my car. Despite the...

On Tuesday January 16th 2024 the crank seal blew out on my 2022 OBX with the 1.5L. The failure occurred while driving on the highway at 120kmh and at outside temps near -38°c. I did not notice this failure until I arrived at my destination and smelled oil through the vents. I popped the hood and...

Does anyone know if the parts warranty covers anything like this? I am guessing I was driving one day and the screw that holds the splash guard (right term) secure and it burned off a corner of it on the tire as I was driving. Is something like this covered under warranty? I just have no clue...

Well known that warranty reimbursement rates are meaningfully lower than regular, paid for work in Dealership Service Departments. Service Advisor chasing his/her sales quota for that reason hate warranty work. Obvious enough what management desires (tho there are incentives from vehicle...

Hello everyone, I have an OB with a few minor defects and am having trouble getting them solved. Does anyone have any recommendations on contact Ford about the issues I have been having? Any alternate way to proceed? The rubber mats that fit onto the back of the passenger seats don’t fit...

So as many of you saw my post I was one of the first to get my reservation in and my first issue so far has popped up. I was driving along the interstate for a decent (about 4 hours) road trip. Get there and notice a small chunk of paint missing on the front bumper. This is only at around 1200...